Senior Facilities Manager -Income Properties Oversight (Remote CA)

Overview This is a remote role that may only be hired in the following locations: California, Oregon, Nevada or Arizona. This can be a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office – Los Angeles. The Senior Facilities Manager – Income Properties Oversight provides oversight of the physical condition, operational readiness, and vendor performance across a portfolio of income‑producing commercial properties owned by First Citizens. The locations are occupied by third‑party tenants and span multiple U.S. regions and time zones. Working alongside internal teams and third‑party property management firms, this role ensures property operations meet the Bank’s standards for safety, regulatory compliance, and service delivery. The Senior Facility Manager performs field assessments, verifies vendor proposals, confirms scope accuracy, supports lease‑related facility obligations, and serves as a key point of contact for facility‑related matters impacting tenants and internal stakeholders. They bring technical expertise in building systems, facility assessments, and risk mitigation while also supporting financial planning and vendor oversight. Responsibilities Facility Support – Oversees maintenance and repair efforts to ensure the functionality of Bank facilities, manages preventative maintenance activities, schedules to minimize disruption, performs site visits and inspections, ensures ADA/code compliance, mitigates operational or reputational risk, provides reports, develops asset‑management strategies, partners with third‑party property management firms on major works, renovations, capital improvements, relocations, acquisitions, and other initiatives, manages emergency preparedness plans and business‑continuity impacts, promotes service consistency through tailored asset strategies, provides guidance and expertise on facility projects. Facility Service – Develops relationships with tenants, internal teams, third‑party property managers and vendors; acts as liaison between internal departments and external partners to ensure facility‑related matters are addressed with professionalism and urgency; champions a relationship‑first mindset; monitors internal service‑level standards and KPIs; proposes and implements solutions to address service or performance deficiencies. Vendor Management – Provides hands‑on oversight of vendor scopes, service delivery, and contract performance; conducts technical reviews of repair proposals, capital requests and ongoing maintenance activities; challenges pricing, validates scope accuracy, recommends alternate solutions; ensures vendor activities align with lease obligations, code requirements and strategic budget priorities; manages vendors, effective work‑order communications, invoice management, performance and accountability monitoring, performance feedback, and vendor procurement activities. Budget Planning – Provides development and oversight of capital and expense budgets, including business‑case recommendations for proposed major expenditures or budget variances; reports on budget performance and plan versus actual variations; identifies cost‑savings and cost‑reduction opportunities. Property Management Oversight – Manages third‑party property management firms for owned properties housing tenants; responsible for performance and accountability monitoring, vendor network optimization and procurement activities, measurement of vendor performance, tenant communications related to construction, maintenance and repair activities, partnership with Property Admin team on lease actions and building‑management related issues. Qualifications Bachelor’s Degree and 6 years of experience in Corporate Real Estate Facilities/Property Management. High School Diploma or GED and 10 years of experience in Corporate Real Estate Facilities/Property Management. Preferred Skills Strong working knowledge of commercial building systems (HVAC, roofing, electrical, plumbing), ability to read technical scope, code compliance and real‑estate contracts. Experience managing or auditing third‑party vendors or property managers. Experience performing site inspections, facilities condition assessments and identifying code or compliance risks. Familiarity with lease obligations, tenant relationships and property operations. Strong interpersonal, written and verbal communication skills, with an ability to balance partnership with accountability. Ability to manage across a geographically dispersed portfolio, including 30% travel across time zones. Proficiency with CMMS platforms (ServiceChannel preferred), Microsoft Excel and budgeting tools. Experience managing multiple sites or portfolios. Job Posting Details This job posting is expected to remain active for 45 days from the initial posting date. If necessary to extend, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in California, Arizona, Nevada or Oregon, the base pay for this position is generally between $90,205 and $130,000. If hired as hybrid in Los Angeles, CA, the base pay is generally between $108,273 and $140,000. Actual starting base pay will be determined based on skills, experience, location and other non‑discriminatory factors. For some roles, total compensation may also include variable incentives, bonuses, benefits or other awards as outlined in the offer of employment. Benefits – First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program. More information can be found at #J-18808-Ljbffr First Citizens Bank