Member Care Advocate — Onsite in Orlando
Helpware
Helpware in Orlando, Florida, is seeking a Membership Services Advocate to deliver exceptional customer care on-site. You will assist beneficiaries with plan information, update account details, and resolve issues with billing, formulary coverage, and benefits navigation. The role emphasizes accurate documentation, HIPAA compliance, strong communication, empathy, and the ability to educate customers. You will handle inbound/outbound calls, maintain high QA scores, and support members with #J-18808-Ljbffr Helpware
Vacancy posted 3 days ago
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