Commercial Food Service Repair Tech
136191 Euro Restaurant Solutions
Technical Support Specialist
Elkridge, MD
The Technical Support Specialist will serve as the primary point of contact for customers, service technicians, and internal teams requiring technical assistance with Marra Forni equipment. This role focuses on diagnosing and resolving issues related to our ovens and related restaurant equipment, ensuring customer satisfaction through expert support and prompt problem resolution.
Key Responsibilities:
- Provide technical support via phone, email, and video conferencing for Marra Forni commercial ovens and equipment.
- Troubleshoot mechanical, electrical, and control system issues, guiding end users and field technicians through resolution steps.
- Document support calls, service issues, and solutions in the CRM system for tracking and quality purposes.
- Coordinate with internal teams (Engineering, Production, Sales) to provide accurate information and resolve recurring issues.
- Assist in creating and maintaining technical documentation, FAQs, and troubleshooting guides.
- Train customers and service partners on proper installation, operation, and maintenance of Marra Forni products.
- Support warranty claims processing and escalate complex technical issues when needed.
- Monitor and follow up on open support cases to ensure timely resolution and customer satisfaction.
Requirements:
- High school diploma or equivalent required; Associate's or Technical Degree preferred.
- 3+ years of experience in technical support, field service, or equipment repairpreferably within the foodservice or restaurant equipment industry.
- Solid understanding of commercial kitchen equipment, mechanical systems, and electrical controls.
- Excellent problem-solving skills with the ability to diagnose technical issues over the phone or virtually.
- Strong verbal and written communication skills.
- Proficiency in using CRM, ticketing systems, and basic Microsoft Office tools.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Ability to lift 30 lbs
- Bilingual (English/Spanish or English/Italian) is a plus.
- 3/4 CFESA certification is a plus
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Commercial Food Service Repair Tech in Elkridge, MD vacancy
- ...Description Job Description We are seeking a Service Technicians to join our team! If you strive in a... ...Services may be the company for you! We are a Commercial appliance service company, specializing in commercial food appliance services. This is a full-time position...CommercialFull timeNight shiftWeekend work
EXQUISITE ESPRESSO LLC
Pasadena, MD14 days ago - ...TP TP is a global, digital business services company. We deliver the most advanced,... ...TP and You Through a balanced high-tech and high-touch approach blended with deep... ...Frequently work with biohazards for Commercial Technicians only Ability to sit, walk...CommercialWork at officeLocal areaMonday to FridayFlexible hours
Teleperformance USA
Baltimore, MD3 days ago $23 - $26 per hour
...everyday meals, capturing the vibrant spirit of street food culture. Holly Poultry, our food service brand, has earned the trust of some of the nation's... ...supervisors to maintain accurate records, support equipment repairs, and keep the department running smoothly...SuggestedHourly payCurrently hiringWork at officeLocal area$20 - $24 per hour
...Overview Complete Building Services (CBS) is a company that is passionate about the operation... ...and maintenance of facilities in the commercial and public sector. CBS is the largest... ...Maintenance Mechanic will perform operations, repairs and maintenance of HVAC, electrical, and...CommercialFor subcontractorWork at officeAll shiftsFlexible hoursWeekend workDonohoe Construction Company
Hanover, MD3 days ago$15 per hour
...ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA'S FARM FRESH... ...that cleaned dishes are available for service Follows food safety guidelines for... ...accomplish goals • General knowledge of commercial dishwashing is preferred, but not required...CommercialHourly payLocal areaFlexible hoursShift workBob Evans
Catonsville, MD4 days ago- ...Description Equipment Prep Technician wanted to work for Image Power Gaming service crew in Baltimore, Maryland servicing Lottery Gaming Machines. MUST BE ATLEAST 18 YEARS OLD. Must have computer repair, electronic repair and technical experience. High school diploma or GED...Full time
Image Power Inc
Halethorpe, MD8 days ago $31 - $35 per hour
...aerial buckets, TICO terminal tractors, Club Car commercial vehicles, Knapheide truck bodies, trailer repair, and consumer golf carts. Force TK is one of North... ...customer satisfaction through high quality and efficient service. Problem solving and relationship building skills....CommercialHourly payFull timeApprenticeshipShift work- ...Maryland. You'll be responsible for loading, delivering, and installing equipment while providing excellent customer service. The role requires commercial driving experience and a clean driving record, as well as strong communication and technology skills. This position...CommercialFull time
- ...are seeking a skilled and versatile HVAC Service/Installation Technician to join our... ...will be responsible for diagnosing and repairing operational issues with industrial HVAC... ...installation and service. Complete knowledge of commercial and industrial HVAC Units installation...CommercialApprenticeshipImmediate startRelocation package
Tate Engineering Systems INC
Halethorpe, MD1 day ago - ...for technicians Summary: Repairs and maintains diesel engine industrial trucks... ...to determine if further safety or service work is required or recommended. Communicates... ...and Air Conditioning Certification for Commercial Truck – Preferred Manual Drive Train...CommercialApprenticeshipLocal areaImmediate start
The Pete Store
Halethorpe, MD7 hours ago - ...Communication Systems Technician in Jessup, MD. This role requires installing and maintaining communication systems for both government and commercial sectors. The ideal candidate will have at least 3 years of experience with radio communications, strong technical skills, and...CommercialFull timeCasual work
$38.05 - $44.25 per hour
...our class-leading products, intelligent services and innovative digital solutions is constantly... ..., plan and then conduct service or repair as instructed by District Service... ...documentation in line with agreed standards Commercial Awareness and Cost Effectiveness Plan and...CommercialHourly payTraineeshipWork experience placementLocal areaRemote workRelocation packageCargotec
Jessup, MD2 days ago- ...combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty,... ...diploma or GED equivalent certification. Have a valid commercial driver's license. Must have a clean driving record with no...CommercialWeekly payLocal areaShift work
Chefs’ Warehouse
Hanover, MD20 hours ago $20 - $28 per hour
...Commercial Roofing Service Technician FLYNN GROUP OF COMPANIES THE FLYNN WAY "The Flynn Way" is the way we do things at Flynn. It is... ...responsible for locating leaks and performing quality roof repairs in a safe and timely manner, while treating customers and...CommercialFor contractorsFlynn Group of Companies
Hanover, MD3 days ago- ...Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business... ...active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP...CommercialLocal area
$18.5 - $20 per hour
...play behind pest controls best-known brand . Be part of a purpose-driven team with a reputation built on almost 125 years of a service-minded approach to providing peace of mind where people value it most: their home. Its more than a jobits a career with...CommercialHourly payOrkin
Elkridge, MD1 day ago- ...Commercial Hood Cleaning Technician - Overnight Shift Full-Time | Overnight Scheduling | Paid Training | Growth Opportunities |... ...procedures and company standards Provide professional customer service while representing Nelbud What to Expect Overnight...CommercialFull timeImmediate startNight shift
Nelbud Services Group
Elkridge, MD3 days ago $30 per hour
Service Technician page is loaded## Service Technicianlocations: Jessup, MDtime type: Full... ...residential, home improvement and light commercial building sector.Join our more than 13,00... ...Responsibilities:****-**Service and repair previouslyinstalled Renewal by Andersen...CommercialHourly payWork experience placementLocal areaFlexible hours$70k - $78k
...very engaging for the right person, as it blends hands-on service & mechanical work with account management, customer service... ...business with us, to include: Preventative maintenance & repair to our commercial dishwashing machines Product delivery and inventory management...CommercialMonday to FridayAuto-Chlor System of New York City, Inc.
Catonsville, MD9 days ago- ...combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty,... ...diploma or GED equivalent certification. Have a valid commercial driver's license. Must have a clean driving record with no...CommercialWeekly payLocal areaFlexible hoursShift work
Chefs’ Warehouse
Hanover, MD2 days ago $47.66k - $58.25k
...Field Service Representative I 3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve... ...for meetings or other business functions that require commercial air travel) Relocation Assistance: Relocation is not authorized...CommercialWork experience placementH1bWork at officeRelocationRelocation packageFlexible hoursAfternoon shift- ...contracting company offering true 24/7/365 service in all mechanical crafts. CBW serves the... ...and Baltimore, MD. Our primary focus is commercial and industrial customers in the region,... ..., and timers, using hand tools. Repairs or replaces defective equipment, components...CommercialFull timeApprenticeshipLocal areaFlexible hours
Capitol Boiler Works Inc
Halethorpe, MD29 days ago - ...Harris Teeter - Tv Commercial - Associates - Charleston - Summer This is a part time position... ...a defined level of product knowledge, food preparation skills, sales ability, customer... ...Also responsible for providing customer service, cleaning work areas, unloading stock,...CommercialPart timeSummer work
Harris Teeter
Laurel, MD4 days ago - ...Diesel Service Technician Repairs and maintains diesel engine industrial trucks according to dealership and factory specifications. Essential... ...Truck Heating and Air Conditioning Certification for Commercial Truck Manual Drive Train and Axle Certification for...CommercialApprenticeshipLocal areaImmediate start
- ...Ruppert Landscape Co in Columbia, Maryland is seeking a Crew Member responsible for performing landscape maintenance on commercial properties. You will work with field managers to execute various landscaping duties while operating equipment and performing labor functions...Commercial
Ruppert Landscape
Columbia, MD4 days ago $40 per hour
...is expanding and looking for an experienced Commercial HVAC Field Technician to join our growing team... ...- this is the role for you The HVAC Service Technician is responsible for installing, maintaining, and repairing commercial and industrial heating, ventilation...CommercialFull timeFor contractorsCasual workImmediate startRelocation packageMonday to FridayFlexible hoursFidelity Building Services Group
Hanover, MD4 days ago$27.76 - $41.64 per hour
...residential, home improvement and light commercial building sector. Join our more than... ...Renewal by Andersen products by performing services AND doing technical measures prior to... ...Primary Responsibilities: - Service and repair previously installed Renewal by Andersen...CommercialContract workWork experience placementLocal areaFlexible hoursAndersen Corporation
Jessup, MDmore than 2 months ago- ...professional kitchen team in a high volume, full service restaurant, with plenty of opportunities... ..., kitchen tools, pots, and pans using a commercial dishwasher and 3 compartment sink Pre... ...restaurant, kitchen, hospitality, or food service industry experience preferred...CommercialFull timePart timeFlexible hoursShift work
Fox Restaurant Concepts
Hanover, MD9 days ago $22 - $50 per hour
...Commercial HVAC Technician - Hanover MD Attention Military Affiliated Job Seekers: Our... ...representative providing equipment, parts, service, and technical solutions for commercial... ...HVAC Technician for troubleshooting and repairing Air Conditioners and other HVAC products...CommercialTemporary work$30 per hour
...the planet. As a CDL-Certified Delivery Service Driver , you'll be more than just someone... ...routes, delivering cooking oil to commercial kitchens while ensuring safe, accurate deliveries... ...cooking oil management services to the food service industry. Our solution is environmentally...CommercialLocal areaFlexible hoursShift workNight shiftWeekend workRestaurant Technologies
Jessup, MD1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Commercial Food Service Repair Tech. Be the first to apply!
Related searches
- skilled maintenance technician Elkridge, MD
- maintainer Elkridge, MD
- hospital maintenance mechanic Elkridge, MD
- repair technician Elkridge, MD
- hotel maintenance technician Elkridge, MD
- hospital maintenance technician Elkridge, MD
- pool repair technician Elkridge, MD
- maintenance technician Elkridge, MD
- data center maintenance technician Elkridge, MD
- maintenance mechanic Elkridge, MD