Accounts Receivable Specialist

Job Description

Job Description

Accounts Receivable Specialist

Job Description

The Accounts Receivable Specialist provides financial, administrative, and clerical support to ensure timely and accurate receipt of payments, proper recording of transactions, and prompt resolution of discrepancies in accordance with company policies. This role focuses heavily on high-volume, analytical collections and requires strong critical thinking, independent decision-making, and the ability to manage large, complex customer accounts. You will support multiple organizations with distinct ERP systems and processes, working in a high-accountability environment with significant opportunities for growth and future collection-based incentives.

Responsibilities

• Monitor and manage accounts receivable aging reports to ensure timely collection of outstanding balances.
• Serve as the primary contact for assigned accounts, building strong relationships with customers, vendors, and internal teams.
• Perform regular accounts receivable and collections activities, much of which is manual, for large, critical accounts with daily transaction volumes that can reach up to $1M.
• Manage large customer structures where a single major account may contain up to 170 sub-accounts, ensuring each sub-account is contacted at least twice per month.
• Process 40–60 accounts receivable and collections notes daily, dedicating approximately 5–6 hours per day to these activities.
• Balance collections work with 2–3 hours daily of email communication, processing, and related administrative tasks.
• Maintain and update contact databases and process documentation to ensure accurate and current information.
• Navigate company and customer portals to obtain necessary data and update complex Microsoft Excel reports.
• Post payments accurately, reconcile customer ledgers, and identify and resolve discrepancies in a timely manner.
• Communicate with customers to collect payments, negotiate and manage payment plans, and address billing issues professionally.
• Coordinate with external collections agencies as needed to resolve overdue accounts.
• Support internal teams by responding promptly and professionally to inquiries related to accounts receivable and collections.
• Generate financial reports and assist with audits by providing accurate documentation and supporting information.
• Maintain accurate and up-to-date customer data across multiple ERP systems used by the various organizations supported.
• Identify process inefficiencies within accounts receivable and collections workflows and recommend improvements.
• Adapt to working with separate ERP systems, processes, and shifting priorities across multiple supported entities.
• Perform additional tasks and special projects as assigned to support the broader shared services team.

Essential Skills

• High School Diploma or GED required.
• Minimum of 3+ years of experience in accounts receivable, collections, or general accounting.
• Proven experience in high-volume analytical collections, including handling 60–80 daily collection activities alongside other A/R and customer service tasks.
• Demonstrated critical thinking and independent decision-making skills in collections and accounts receivable scenarios.
• Strong proficiency in Microsoft Excel, including VLOOKUPs and Pivot Tables.
• Proficiency in Microsoft Word for professional communication and documentation.
• Ability to operate effectively in multiple ERP systems and various accounting or business platforms.
• Solid knowledge of general accounting principles and practices.
• Effective verbal, listening, and written communication skills for interacting with customers and internal stakeholders.
• Strong analytical skills with a high degree of accuracy and attention to detail.
• Demonstrated ability to maintain confidentiality with sensitive financial and customer information.
• Ability to work under critical deadlines and perform effectively in a high-accountability environment.
• Willingness to work hard, accept constructive criticism, and continuously improve performance.

Additional Skills & Qualifications

• Associate’s Degree or equivalent from a two-year college or technical school preferred.
• Finance degree preferred for candidates seeking longer-term growth in financial roles.
• Experience with ERP systems such as SAP, Workday, or similar platforms.
• Familiarity with accounting software, invoicing, payables, cash application, and general accounting workflows.
• Experience in pharmaceutical, biotechnology, or medical technology industries is highly desirable.
• Background in larger organizations is preferred over small-company environments.
• Strong organizational skills and the ability to manage multiple priorities across different entities and systems.
• Comfort working in a shared services environment, supporting multiple companies with differing processes and priorities.
• Self-starter mentality with the ability to take ownership of assigned accounts and tasks with minimal supervision.
• Flexibility to assist any of the companies supported by the shared services team as needs shift.
• Ability to identify and suggest process improvements within accounts receivable and collections operations.

Work Environment

This role is based in a modern office located in downtown Austin, offering a premium, scenic view and an open-concept workspace with cubicles. You will work onsite alongside the Accounts Receivable and Payroll teams as part of a shared services organization that supports six different entities. The broader team includes 14 total A/R Representatives, with four assigned to each entity, and you will receive cross-training on various systems, processes, and tools used by each organization. The company fosters a collaborative, growth-oriented culture with clear career paths and career mapping, including the opportunity to move into lead, supervisor, or leadership roles over time. The environment emphasizes high accountability, critical deadlines, and strong organizational skills, favoring self-starters who thrive in structured yet dynamic settings. The office features two state-of-the-art kitchens, a BEVI machine, frequent catered lunches (including regular catered meals on Mondays and Wednesdays), and social perks such as company happy hours, bar crawls, and frequent coffee runs. The company is building out a future collection bonus program, and there is significant opportunity for professional development within a global organization that focuses on customized pharmaceutical care and high-quality service to its customers.

This is a Contract to Hire position based out of Austin, TX.

The pay range for this position is $29.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Austin,TX.

This position is anticipated to close on Jun 22, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.