Maintenance Supervisor

Job Summary The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. The Maintenance Supervisor manages, directs, supervises and performs maintenance services for the community and supervises the Maintenance staff. This position is responsible for interior and exterior maintenance, repairs, and groundkeeping for the beauty, safety, and well-being of the community. The Maintenance Supervisor responds to residents’ service requests and is instrumental in helping deliver superior customer service to our residents. Essential Job Functions Prepares market‑ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide residents with a quality move‑in experience. Performs routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc. Performs routine maintenance and repair on community equipment including plumbing, light‑bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair. Responds to all repair requests and maintenance concerns from residents and staff in a timely manner and with a professional attitude. Recruit, hire, train and supervise all maintenance associates and conduct regular performance appraisals. Provides feedback to associates with the assistance of the Property Manager. Performs on‑call emergency procedures as required. Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damage, and common‑area needs to the manager. Schedules and performs preventative maintenance and records such activities. Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance. Attends and participates in required meetings/training programs as required by the company and local city and state jurisdictions. Maintains resident privacy and receives proper authority prior to entering resident apartments. Provides superior customer service and represents the company in a professional manner for residents, coworkers, and the public. Maintains a professional, courteous attitude when dealing with residents, coworkers, and the public. Ensures that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors. Works with vendors as instructed, such as vendors for landscaping, painting, asphalt, etc. Is knowledgeable of state, local, and federal fair housing laws and follows all safety/OSHA requirements. We’re Looking for an Individual Who Has Understanding and ability to repair HVAC, plumbing, electrical, basic carpentry, and mechanical systems. Proficiency in basic computer skills and e‑mail. Ability to provide exceptional customer service. Ability to successfully work on a team. Clear communication skills, orally and in writing. High degree of flexibility and tolerance for change. Ability to work with a diverse group of people and customers. Ability to work a flexible schedule including weekends and holidays as required. HVAC certification. Requirements A high school degree or equivalent is required. 2–5 years of previous maintenance experience, preferably in a multi‑family housing environment. Personnel supervisory experience preferred. HVAC, EPA and/or CPO certifications required. A valid driver’s license and reliable transportation may be required based upon specific property needs. Position type: full‑time. Days and hours of work are Monday–Sunday, 40 hours per week (work schedules may vary). Potential overtime may be required, including on‑call and/or rotating on‑call responsibilities. Position Details This is a full‑time position. Work hours: Monday–Sunday, 40 hours per week (work schedules may vary). Potential overtime may be required, including on‑call and/or rotating on‑call responsibilities. Benefits Excellent compensation and benefits: medical, dental, vision plans; short‑ and long‑term disability insurance; holiday pay and vacation packages. Great work environment – The Arcan method is designed to set you up for success. Room for growth within our organization. Commitment to creating memorable experiences and taking the extra step for residents, communities, and each other. Strong focus on growing long‑term relationships with employees and vendors. #J-18808-Ljbffr ARCAN Capital