Rides Supervisor

Overview The Rides Supervisor serves as an intermediary between management and subordinate staff. Trains, motivates, directs, and coaches staff within all functions of the property’s operation. Ensures guests’ safety on park rides, and provides excellent customer service. Overview The Rides Supervisor serves as an intermediary between management and subordinate staff. Trains, motivates, directs, and coaches staff within all functions of the property’s operation. Ensures guests’ safety on park rides, and provides excellent customer service. What We Offer You Unparalleled training and development programs Generous employee discounts on dining, retail, amusements and hotels Flexible schedules Multiple benefit plans to suit your needs Paid time off or paid sick leave (based on location) Opportunities for advancement Community volunteer opportunities with Landry’s League Positive and respectful work environment where diversity is valued Responsibilities Responds to and take appropriate action to resolve concerns and complaints from park guests and employees. Moves throughout entire area of responsibility regularly ensuring strict adherence to all standard operating procedures. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with International Ride Training’s iROC program and Landry’s guidelines and requirements and reports all unsafe or unusual conditions to management. Creates a positive, team culture will be a priority, enhancing retention rates and fostering a sense of camaraderie among team members. Monitors subordinate employees to ensure that all safety procedures are followed. Reports all Loss Prevention issues to management immediately. Adheres to all of Landry’s policies, procedures and Code of Conduct and ensure compliance by subordinate employees. Qualifications Are currently enrolled in or have graduated from a relevant degree program, including: Tourism and Recreation; Previous park operations experience is preferred Are able to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Have working knowledge in writing routine reports and correspondence Are comfortable speaking before groups of guests or employees of organization Are available to work nights, weekends and holiday periods to meet business needs Can pass pre-employment drug and background screening per Company policy Learn more about Landry’s by visiting our website at EOE Tipped Position This position does not earn tips #J-18808-Ljbffr