Busser

Job Description

Job Description

Overview

The Cheesecake Factory is Coming Soon to Concord Mills!
Apply today - Hiring begins soon!

Our Bussers set the stage for a memorable dining experience by keeping our dining rooms sparkling clean, organized, and ready for every guest. As part of our high-volume, full-service restaurant team, you’ll move with speed, efficiency, and a sense of urgency to clear and reset tables for service. As a Busser, you’ll support servers, bartenders, and hosts to ensure every guest feels welcomed and cared for from start to finish.

Responsibilities

Steady Hours, Flexible Life

• High-volume restaurant with great earnings potential
• Flexible scheduling with full-time or part-time opportunities to fit your life
• Faster Pay – access up to 50% of your earned wages the next day (exclusions apply)
• 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

• Paid vacation and sick time
• Medical, Dental, Vision, and Prescription coverage options
• Medical coverage starting as low as 12 per pay period
• Virtual Care and no cost online mental health services

Grow With Us

• World class training designed to support your personal and professional growth
• Career advancement opportunities – over half of our managers are promoted from within
• No cost GED or Associate Degree programs

Perks, Recognition & Community

• Perks and discounts including cell phone, gym, movie, and theme park savings
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
• Opportunities to give back through community and charity events
• Join an award-winning company, including:
  – Fortune 100 Best Companies to Work For® (since 2014)
  – PEOPLE® Companies That Care (since 2021)
  – Great Place to Work® Certified

Qualifications

• Clear tables quickly with attention to detail, removing dishes, glassware, and cutlery
• Reset tables with clean silverware and plateware, maintaining consistent presentation
• Provide friendly, attentive service that creates a welcoming experience for every guest
• Demonstrate strong teamwork by supporting servers and bartenders with pre-bussing, refilling beverages, and guest requests
• Perform dining area maintenance, including cleaning floors, sweeping and mopping as needed
• Complete station setup and breakdown, stocking duties, and closing tasks, ensuring cleanliness and sanitation
• Sort and pre-sort dishware and utensils to support efficient operations
• Follow instructions with accuracy and ownership
• Work efficiently with speed and consistency in a fast-paced environment
• Communicate clearly and accurately with the front-of-house team to support a positive guest experience