Product Specialist

Our Purpose

All World is your one-stop shop solutions provider for aftermarket machine tool spare parts, services, repairs, and custom-engineered applications. Our mission is to empower today's manufacturing customer with solutions that fit their personalized needs and budget. Our growth-oriented company operates on six primary values to create maximum results in the workplace: support, transparency, respect, innovation, dependability, and efficiency.

Role Summary

As a Product Specialist, you will translate our physical inventory into accurate, customer-ready listings on our eCommerce platform. This role exists to expand and maintain a high-quality online catalog that aligns with our data standards.

Key responsibilities include:
- Audit and update website product content (descriptions, pricing, specs) and reconcile details to the ERP
- Build product listing projects for single items or batches, including documentation and specifications
- Manage lifecycle accuracy by identifying obsolete items and connecting customers to the correct replacement solution
- Link accessories, alternates, and substitutions to improve findability and ordering accuracy
- Categorize and connect product data through the ERP and PIM, including supporting files and API-driven fields
- Complete basic to advanced photo and document editing as needed

Qualifications:
- Associate’s degree or equivalent experience; 2+ years in customer service or marketing
- Strong communication, critical thinking, problem-solving, and multitasking skills
- Proficiency with Microsoft Office (advanced Excel), ERP systems, Adobe CC, and Google Ads/AdWords

If you’re detail-focused and enjoy structured, data-driven work, apply today.

A Typical Day

You’ll spend your day in a focused, onsite workflow in Roscoe—moving between the website maintenance tools, the ERP, and design/advertising software to keep product content consistent and customer-ready. A typical morning includes reviewing a queue of items that need verification, then organizing product information into clean, standardized formats. Midday is often dedicated to refining product pages—checking that key fields align across systems, attaching the right supporting documents, and ensuring related items are connected in ways that make sense for online shoppers. As requests come in, you’ll shift priorities, track progress across multiple projects, and finish the day by polishing images or documents so listings look clear and professional.

Total Rewards

We offer a comprehensive benefits package designed to support your health, finances, and time away from work:
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Life Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (PTO)
- Competitive salary ($19–$26/hour)