Supervisor Laboratory Technical
McLaren Health Care Corporation
The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan. Position Summary: Supervises technical and non-technical activities of the assigned clinical laboratory section(s) ensuring testing operates efficiently and effectively and complies with all system and regulatory agency standards. Provides input into the development of department policies and procedures. Ensures laboratory personnel maintain current knowledge of laboratory techniques, procedures and equipment operation. Assists in meeting the business, financial, customer, service quality and regulatory requirements of the laboratory. Serves as a technical resource for department personnel. Essential Functions and Responsibilities:
- Oversees the day to day operations of the assigned laboratory section(s).
- Plans daily work schedule and assignments for section(s) ensuring that work is done and reported promptly and accurately. Supports manager(s) in preparing schedules and arranging coverage.
- Recognizes the need for and assumes departmental responsibilities daily, when scheduled or in the case of staffing shortages.
- Ensures testing operates efficiently and effectively, in accordance with all system and regulatory agency standards. Does so by monitoring department turnaround times; investigating and implementing corrective action; monitoring inventory and ordering supplies.
- Complies with preventive maintenance and quality control procedures.
- Serves as technical resource to subordinates in resolving complex problems and in investigating and recommending corrective actions in response to incident reports and/or patient complaints.
- Ensures the attainment of objectives through developing, training and evaluating lab staff; participates in hiring process.
- Makes suggestions to manager for improved work methods and ways to increase efficiency, reduce costs, and solve operational problems.
- Performs and verifies staff competencies.
- Performs other related duties as required and directed.
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