Associate Manager, Social Media

Associate Manager, Social Media

Store Support Center

We are searching for an experienced Associate Manager, Social Media for our StoreSupport Center located at 600 Citadel Drive, Commerce, CA, 90040.

This is an onsite position . Candidates must be able to report to the Store Support Center five days a week.


SUMMARY
Own day-to-day socialmedia execution across assigned platforms for Chedraui USA. Drive contentperformance, engagement, and brand consistency. Partner across Marketing,Merchandising, Operations, Media, and Corporate Communications. Supportbusiness goals across awareness, traffic, loyalty, and promotions.

ESSENTIAL DUTIES ANDRESPONSIBILITIES


Performday-to-day social media management at Chedraui USA, partnering with internalteams and digital media partners.

SocialStrategy and Execution

• Execute platform-specific social strategies aligned to brand and business priorities
• Manage daily publishing, engagement, and moderation across owned social channels
• Maintain content calendars tied to promotional, seasonal, and brand moments
• Ensure voice, tone, and visual standards align with brand guidelines

ContentDevelopment

• Brief and guide development of short-form video, static assets, stories, and reels
• Partner with Creative and external vendors on social-first formats
• Support creator and influencer activations in coordination with Corporate Communications
• Write platform-native copy optimized for performance and clarity

Performanceand Optimization

• Track organic and paid social performance against KPIs
• Analyze reach, engagement, traffic, and conversion metrics
• Identify trends, insights, and opportunities for improvement
• Share performance reporting with Marketing leadership on a regular cadence

PaidSocial and Budget Oversight

• Support paid social planning and execution with internal teams and media partners
• Monitors spend and pacing across campaigns
• Recommend optimizations based on performance data

Cross-FunctionalCollaboration

• Partner with Merchandising and Operations to support promotions and events
• Align with Media, CRM, and Digital teams on integrated campaigns
• Support store-level and regional initiatives as needed

Marketand Competitive Awareness

• Monitor platform changes, emerging formats, and industry trends
• Conduct competitive and category audits
• Translate insights into actionable recommendations

EDUCATIONand EXPERIENCE

• Bachelor's degree in marketing, Communications, Advertising, or Business
• Three or more years of professional social media experience
• Experience managing brand social channels for a consumer or retail brand
• Experience working with agencies or external partners

COMPENSATION: The starting salary for this position is$70,304.00. The actual starting pay will be determined by anumber of qualifications; including, experience and relevant skills.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.