Junior IT Support Specialist

Junior IT Support Specialist Quabbin Regional School District District-Wide - Barre, Massachusetts Open in Google Maps Job Details Job ID: 5937939 Application Deadline: Posted until filled Posted: Sep 25, 2026 12:00 AM (UTC) Starting Date: Immediately Job Description Perform on-site technical work to install and maintain computer equipment and software applications throughout the district. Respond to help desk requests by diagnosing and repairing computer hardware. Distributing new equipment added to the district. Experience: 2 years of work experience in technical support setting preferred Experience in an Educational setting preferred Skill Requirements: Ability to install, maintain and repair computers and peripherals, including printers, projectors, and scanners. Ability to install and maintain network cables and hardware. Ability to diagnose and resolve computer hardware, software, and network connectivity issues. Ability to travel as required. Major Responsibilities and Duties Installation Install and upgrade computers and peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. Install and configure software as needed. Equipment Repair and Maintenance Diagnose and repair equipment, including printers, workstations (Windows 10, Chromebooks and iOS devices) and other peripherals. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance. Maintain accurate inventory of devices Technical Support Analyze and resolve technology issues using logic and creativity, following established procedure, and exhibiting a commitment to seeing the problem through to resolution. Process technology requests using help desk software and ensure issues are resolved or escalated in a timely manner. Respond to questions and resolve problems for users in person, via telephone, and/or remote access; Work cooperatively with end-users and team members to detect and resolve hardware/software problems. Communicate with District IT personnel and software/hardware vendors to resolve end-user problems. Be customer service oriented and maintain a professional approach regarding all district matters. Be adaptable and flexible in acceptance of changes in techniques and procedures. Remain knowledgeable of emerging trends in technology and keep abreast of technology shifts Perform other duties as assigned by Director of Technology or designee. Travel to campus locations for onsite support as required. Position Type: Full-time Job Categories Support Staff > Computer Support Welcome to District-Wide The Quabbin Regional School District serves five central Massachusetts communities: Barre, Hardwick, Hubbardston, New Braintree, and Oakham. The district was formed as a regional district servicing grades 7-12 in 1965. It was later expanded by vote of all five towns to take jurisdiction of all school age children in grades K-12 effective July 1, 1985. Equal Opportunity Employer Quabbin Regional School District is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender, sexual orientation, gender identity, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation or disability, as defined and required by state and federal laws. Job Requirements At least 2 year(s) of relevant experience preferred. Associate degree preferred. Citizenship, residency or work visa required Contact Information Andrew Walsh , Director of Technology 872 South Street Barre, Massachusetts 01005 Phone: View phone number on click.appcast.io Fax: View phone number on click.appcast.io Email: View email address on click.appcast.io #J-18808-Ljbffr Quabbin Regional School District