Parts Counter Associate at Capitol GMC

Parts Counter Associate

Are you looking for an exciting career with one of the top GMC dealers in Northern California? DGDG's vision for success is driven by our unique culture and innovative technology. To make our vision real, we look for talented sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success and are proud to offer all our Sales team members one weekend off a month. There is a reason Capitol GMC has been recognized by General Motors as a "Mark of Excellence" dealer two years in a row.

As a Parts Counter Associate, you will create a world-class automotive retail experience by thoughtfully assessing the needs of your guests in the Parts department.

What you'll be working on:

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customers' parts statuses
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer calls, provide price quotes and necessary information to customers.
• Review body shop estimates to verify the correct parts are ordered and all pricing is in line with the estimate
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify the Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order

What you need to bring to the table:

• Prior auto parts sales experience
• Dealership experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including: discounts, interest, commissions, proportions, percentages, area, circumference and volume
• Valid driver's license and clean driving record

Salary: $18.45-$30.00/hour

*Pay is based on applicable experience and skills.

Industry Leading Benefits:

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We've been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, "best-in-class" dealership experience.

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

"Be happy" is much more than a slogan. It's a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we'd be happy if you joined us!

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.