Central Ohio Area WellSpring Counseling - Billing and Operations Manager Other Ministry Model W[...]

JOB TITLE: WELLSPRING BILLING & OPERATIONS COORDINATOR SUPERVISOR: Program Director

GOAL:

To ensure the financial health and operational excellence of WellSpring Counseling by managing the billing process and providing strategic administrative support. This role acts as the primary liaison between clinical staff, the parent organization (COYFC), and third-party payers to maximize collection efficiency and maintain organizational mission alignment.

KEY OBJECTIVES:

Responsible to provide billing management Responsible to oversee client intake process Responsible to maintain WellSpring offices in conjunction with Intake Coordinator Responsible to provide operational support for WellSpring staff Responsible to support WellSpring psychiatry division Responsible for data and metric collection and reporting Responsible to fulfill staff spiritual responsibilities

SPECIFIC DUTIES

Responsibilities include but are not limited to the following: Oversee full‑cycle billing: Oversee daily claim submissions for commercial, Medicaid, and EAP payers Process payments and ERA’s from insurance and third‑party payers Follow up with insurance issues and pursue resolution Help resolve open client balances by contacting clients Maintain the “Red Flag” list Process payroll in partnership with COYFC Manage Intake Desk and Client Intake Oversee intake staff and provide needed management for intake and office space needs Operational Support for Staff Support onboarding new staff and offboarding, in partnership with COYFC Manage office space for clinicians and new staff across WellSpring offices Assist independent licensed staff with applications to insurance companies Maintain updated WellSpring files according to file retention policies Oversee logistics of Staff Development Lunch in conjunction with intake coordinator Support for Psychiatry Division Oversee scheduling and billing for psychiatry division Provide technical and office support as needed Metrics and Data Collection Collect intake metrics on a monthly basis Collect termination metrics on a monthly basis. Provide any additional reporting to WellSpring and COYFC as needed Spiritual Responsibilities: Because COYFC and its affiliates and subsidiaries are part of the same faith‑based organization, we share a faith infused mission and set of values. Therefore, we require all employees to embrace and consistently apply Biblical beliefs and practices at work and outside of work (as summarized in the Statement of Faith and Mission) and to represent the Character of Christ to the broader community (as summarized in our “Living the life of a leader” Code of Conduct). Be ready and willing to lead and contribute to distinctly Christian activities as needed. Infuse prayer for God’s guidance and wisdom into the culture of WellSpring for the organization as a whole as well as for day‑to‑day work.

JOB QUALIFICATIONS:

Strong interpersonal communication skills Strong attention to detail and clerical skills Affinity for and comprehension of technology Adept in billing procedures or willingness to learn Ability to appropriately prioritize work and manage confidential information EEO Statement Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws. YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry. We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training and compensation. We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization. #J-18808-Ljbffr Yfcnin