Head of Localization

Who are we?Equinix is the world’s digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryWe are seeking a strategic and results-driven Localization Leader to oversee our translation and localization efforts at Equinix. This role will be responsible for establishing and enforcing language standards, managing vendor relationships, and driving continuous improvement in our localization processes. The ideal candidate will possess a strong understanding of localization strategies and governance, as well as the ability to collaborate effectively with cross-functional teams.ResponsibilitiesStrategy and Governance:Own internal guidance on language sets, service levels, and translation qualityPeriodically evaluate and update priority languages and language tiering models as Equinix expands into new marketsReinforce and evangelize localization and internationalization best practices across the organizationServe as an escalation point for functional and regional teams to resolve translation-related issuesCollaborate with the business to identify content that must be translated across the end-to-end customer and employee experience by language tierStandards:Establish and disseminate style guidelines for translation tone and formality to vendors and internal reviewersAddress concerns raised by customers, regional teams, or translation reviewers regarding translation qualityOwn and distribute the decision framework to determine mandatory languages and service level for all content across the companyVendor Relationships and ToolingManage approved translation and localization vendors and tools for enterprise-wide useDrive implementation and ongoing support with vendors, setup, enhancements to self-service capabilities, and integration pointsAct as the business owner for translation systems, functionality, and interfacesTrack enterprise-wide spending and seek cost efficiencies through vendor and process strategiesProcesses:Establish a Global Content Delivery pipeline for translated content company-wideCollaborate with vendors and key stakeholders to utilize and continuously improve a self-service translation capabilityCreate and deliver training for cross-functional stakeholders on the translation strategy, standards, vendors, tooling, and processesUnderstand cross-functional and regional needs, driving continuous improvement in localization and translation approachesQualifications10+ years of relevant experienceProven experience in localization, translation management, or a related fieldStrong understanding of language tiering models and translation quality standardsExcellent communication and interpersonal skills, with the ability to collaborate across teamsHigh emotional intelligence and ability to influenceExperience managing vendor relationships and driving process improvementsFamiliarity with translation tools and technologiesThe targeted pay range for this position in the following location is / locations are:Canada - Toronto Office TRO : 154,000 - 232,000 CAD / AnnualUnited States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / AnnualUnited States - Redwood City Office GHQ : 213,000 - 319,000 USD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization. SummaryLocation: Toronto; Redwood City; Dallas Infomart Office DAIType: Full time