Supervising Office Assistant I/II - Behavioral Health

Position Overview Applications will be reviewed in the order in which they were received. The Riverside County Department of Behavioral Health is seeking a highly organized and detail-oriented professional for the Supervising Office Assistant I/II position. The role oversees office operations and provides administrative support across multiple program sites, supervises and trains clerical staff, monitors workload and productivity, ensures efficient workflows, improves office procedures, resolves staff and operational issues, supports onboarding, coaching, and development, coordinates administrative needs with program supervisors, and maintains accurate records, supplies, and reports. Responsibilities Plans and directs through subordinate supervisors the operations of a clerical staff. Studies existing clerical policies and procedures, makes recommendations for organization or procedural changes, and coordinates procedural modifications resulting from policy changes or changes in state, county or federal laws. Prepares a manual of office procedures; hires, trains, assigns, reviews, and evaluates the work of subordinates. Answers questions involving the search for and abstraction of technical data and detailed explanation of laws, policies or procedures, and refers matters requiring policy decisions to a supervisor. Allocates resources to meet staffing, office space and equipment needs; estimates supply and equipment requirements for budgetary purposes. Acts as a technical resource person for staff development in clerical procedures. Qualifications Supervising Office Assistant I: Three years of clerical experience or the following alternatives: Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field. OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field. Supervising Office Assistant II: Four years of clerical experience including one year in a lead or supervisory position, with duties such as assigning and reviewing the work of clerical staff, training clerical staff, devising or modifying record‑keeping procedures and forms, evaluating office practices and developing improvements in clerical procedures. One year of non‑specialized clerical experience may be substituted by: Completion of 18 semester or 27 quarter units from a recognized college in secretarial sciences, office practices, business education, or a closely related field. OR completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field. Knowledge of office management, organization, practices, equipment, principles of supervision (including training methods and techniques), business correspondence, and record‑keeping systems. Ability to supervise subordinates, devise and adapt work procedures and record‑keeping systems to meet changing organizational needs, understand, interpret, and supervise the application of laws, rules, and written directions, work efficiently under continual interruptions and tight schedules, establish and maintain cooperative relations with subordinates and superiors, analyze situations, adopt effective courses of action, and prepare reports. License: Possession of a valid California Driver’s License is required. Skills: Ability to type 40 words per minute may be required. Salary Supervising Office Assistant I: $48,473 – $62,864 annually. Supervising Office Assistant II: $50,717 – $67,968 annually. Hourly rates for entry‑level positions: $23.30 – $30.22 per hour for I; $24.38 – $32.67 per hour for II (optional). Schedule 9/80 Schedule: Monday – Thursday: 7:30 am – 5:00 pm; Payday‑week Friday: 7:30 am – 4:00 pm. Contact For more information, please contact the recruiter, Jammie Smith, at View email address on click.appcast.io or View phone number on click.appcast.io. Please allow one‑to‑two business days for a response to general inquiries. #J-18808-Ljbffr