Aviation Services Supervisor

Symbrant Aviation Services is seeking a results-oriented Supervisor to lead and develop a team of technicians responsible for maintaining mission-critical airport systems at Boston Logan International Airport.

The ideal candidate has strong leadership, organization, and analytical skills , ensuring operational reliability through proactive oversight, accountability, and collaboration.

About Symbrant Aviation

Symbrant Aviation Services provides full-service maintenance and operational support for airport systems, including Baggage Handling Systems (BHS), Passenger Boarding Bridges (PBB), Pre-Conditioned Air (PCA) units, and Ground Power Units (GPU) . We take pride in maintaining a safe, efficient, and reliable environment for our airline partners and passengers.

Position Summary

The Supervisor serves as the on-shift operational leader responsible for the safety, performance, and reliability of all BHS and PBB systems within Terminal C. Each Supervisor directly oversees a team of 9 mployees and is accountable for ensuring maintenance execution, data accuracy, and adherence to performance standards.

Reporting to the Station Manager , this role partners with peer Supervisors and the Inventory/Procurement team to ensure operational continuity across shifts. The Supervisor is expected to lead by example, drive data-informed decisions, and foster a high-performance culture rooted in accountability, communication, and technical excellence.

Key Responsibilities

Operational Leadership & Team Oversight

• Lead, coach, and develop a team of nine technicians, establishing clear performance expectations and ensuring adherence to operational standards.
• Conduct structured daily shift briefings outlining priorities, safety reminders, and performance targets.
• Provide ongoing coaching and corrective-action oversight , addressing performance issues promptly and professionally.
• Ensure all staff maintain compliance with OSHA, airport, and company safety policies.

Maintenance Execution & System Reliability

• Oversee preventive and corrective maintenance activities for BHS, PBB, PCA, and GPU systems to minimize downtime and extend asset life.
• Validate that all work orders are accurately documented and closed out within the UpKeep CMMS system , ensuring traceability and accountability.
• Support troubleshooting efforts, escalate complex issues appropriately, and verify root-cause resolutions are implemented.

Data Management & Performance Tracking

• Monitor key performance indicators ( MTBF, response times, and downtime ) to identify trends and drive continuous improvement.
• Review shift data daily to ensure accuracy, completeness, and alignment with operational objectives.
• Provide concise shift reports to the Station Manager , summarizing performance metrics, incidents, and follow-up actions.

Procurement & Resource Coordination

• Coordinate directly with the Inventory/Procurement team to initiate part orders, verify accuracy, and ensure timely receipt of materials.
• Maintain visibility of part usage and stock levels to prevent delays and improve maintenance readiness.
• Communicate material and tool needs in advance of planned maintenance or system outages.

Cross-Functional Communication & Collaboration

• Partner with other Supervisors to ensure seamless hand-offs between shifts and alignment on ongoing maintenance priorities.
• Collaborate with the Station Manager to identify process gaps and implement operational improvements.
• Ensure proactive, professional communication with all internal stakeholders - Inventory, Admin, and fellow Supervisors - to sustain efficient 24-hour coverage.

Qualifications

• Minimum 3 years of supervisory or team-lead experience in aviation, industrial maintenance, or facilities operations.
• Proven ability to lead teams, set expectations, and enforce accountability .
• Working knowledge of BHS, PBB, PCA, and GPU systems preferred.
• Strong analytical and communication skills with experience in data-driven reporting.
• Must be able to obtain and maintain airport security clearance (SIDA badge) .
• OSHA 30 Certification required within 60 days of hire (training provided).
• Valid driver's license required.

Why Join Symbrant Aviation

• Competitive hourly pay ($35 – $40/hour based on experience)
• Health, dental, and vision insurance
• 401(k) matching
• Paid time off and overtime opportunities

Shifts Available

• A.M. Shift: 6:00 a.m. – 2:30 p.m.
• Afternoon Shift: 2:00-10:30 p.m.
• Overnight Shift: 10:00 p.m. – 6:30 a.m.