Advanced Digital Experience Designer

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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Advanced Digital Experience Designer leads multiple design work streams in an effort to solve complex business challenges while being an advocate for users with extensive knowledge with user-centered design processes. Foundational characteristics of the Advanced Digital Experience Designer include empathy, creative problem-solving, comfort with uncertainty, collaboration, iteration, communication skills, excellent technical design skills, and curiosity. You will work hand-in-hand with other disciplines and stakeholders to scale our design system across multiple platforms and build visual consistency in each experience. The ideal candidate will take on hands-on design responsibilities and thrive working independently with limited direction. Partnering with solutions to evangelize the benefits of a design system as well as share expertise in native patterns, you will provide regular design feedback to partners and designers on all aspects of design related to building and maintaining a best-in-class enterprise design system. This role supports the Retail and Health Solutions within the Digital Experience Design Organization, and reports in to the Retail and Health Extension Library team. Required Qualifications

• Minimum 7 years of experience in UX and Visual/UI design
• Minimum 3 years of experience leading iterative discovery and solution processes to define, design, and deliver high-quality work designed to solve real customer problems and move key metrics.
• Experience working in Figma, Sketch and InVision and/or other industry-standard design tools
• Proven experience in driving and delivering design from initial concepts all the way to successful market launches
• Strong portfolio of work including examples of native app design, mobile web, desktop and other digital experiences
• Experience leading, mentoring and coaching designers
• Experience designing and leading cross-platform experiences
• Experience designing complex patterns and components for contribution to an enterprise design system
• Ability to work closely with development partners and engineers to ensure designs and patterns are implemented correctly
• Experience partnering effectively with content design/content strategy, inclusive design and a11y teams
• Experience leveraging UX research methodologies and applications, successful track-record of pulling customer centric insights that inspire inventive experiences and solve known customer problems.

Preferred Qualifications

• Experience leading design strategy, design workshops, and creating long-term vision
• Ability to see ahead of current work and translate future possibilities into breakthrough design strategies, through leveraging OKRs or other enterprise prioritization
• Experience leveraging qualitative and quantitative customer research and communicating insights to gain stakeholder support
• Ability to align team members around the ideal digital experience and gain support and commitment
• Ability to manage and oversee various design processes, and recommend improvements as warranted
• Demonstrates change mindset and encourages constructive feedback and challenges to design work
• Experience working within an Agile or Scaled Agile Framework (SAFe) Methodology as a development process
• Experience partnering with development/engineering teams; technical fluency a plus

Education Bachelor's degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors or equivalent/relevant work experience

Pay Range

The typical pay range for this role is:

$120,750.00 - $240,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through View email address on us.fitly.work If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.