Program Manager, Trust & Safety Global Integrity Programs

Responsibilities Own the end‑to‑end Elections and High‑Risk Events (HRE) integrity program in your region, including annual strategy, risk tiers, playbooks, launch readiness, and coordination during critical events. Lead the regional Fact‑Checking program, managing day‑to‑day workflows with external fact‑checking partners, calibration, and integration of fact‑check outputs into user‑facing product interventions and operational playbooks. Synthesize signals from Elections/HRE, Fact‑Checking, escalations, and external partners into clear risk narratives and mitigation plans that reduce regrettable escalations over time. Define, track, and communicate program health through metrics and dashboards, partnering with Data Science to build and refine metrics, early‑warning indicators, and reporting. Partner with Product, Policy, Operations, and UX to design, launch, and iterate user‑facing safety interventions such as search guides, banners, and information hubs that help users find authoritative information and understand our policies. Serve as a central program owner and communicator, aligning diverse stakeholders across time zones, running cross‑functional sprints when issues flare, and ensuring decisions, owners, and next steps are clearly documented. Minimum Qualifications Bachelor’s degree or equivalent practical experience. 5 years of experience in program management, Trust & Safety, risk prevention, or related problem‑solving roles. Proven ability to lead complex, cross‑functional initiatives end‑to‑end with minimal oversight; strong influence across Product, Policy, Ops, and T&S in high‑stakes, competing‑priority environments. Deep subject‑matter expertise in at least one of the following domains: misinformation, civic integrity (including elections and high‑risk events), or AI‑generated content (AIGC), with familiarity across other/adjacent high‑harm domains. Strong analytical judgment with comfort navigating complex data and ambiguous problem spaces. Excellent communication, including strategy docs, decision memos, and executive updates; credible and confident engaging stakeholders. High ownership, resilience, and bias toward action; effective in ambiguous, high‑scrutiny environments with focus on durable impact. Preferred Qualifications Experience in Trust & Safety, content policy, platform integrity, or adjacent civic‑ or information‑integrity domains. Hands‑on experience in product operations and user intervention design and deployment, for example search results interventions, banners, in‑app hubs, or educational campaigns. Experience managing or scaling relationships with external partners such as fact‑checking organizations, NGOs, or academic institutions, including coordination, performance review, or joint initiatives. Experience partnering closely with Data Science or analytics teams to define success metrics, build dashboards, and evaluate program impact. Familiarity with regulatory or industry frameworks related to elections, civic integrity, or online misinformation. Job Information Compensation: Base salary range $93,600 – $220,400 annually. Pay may vary outside of this range depending on qualifications, skills, competencies, and experience. This role may be eligible for additional discretionary bonuses, incentives, and restricted stock units. Benefits: Employees have day‑one access to medical, dental, and vision insurance; a 401(k) savings plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year, and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure). Los Angeles County (unincorporated) Candidates Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; Exercising sound judgment. Trust & Safety Content that this role interacts with includes images, video, and text related to everyday life, but it can also include bullying, hate speech, child safety, depictions of harm to self and others, and harm to animals. Hence, this role may be exposed to harmful content on a daily basis. #J-18808-Ljbffr PMs for Hire