Business Operations Specialist

Overview Senior Recruiter | Enterprise Talent Services. Our client, a leader in financial tax software , is looking to hire a Business Operations Specialist . This role is fully remote. This job is a 9-month W2 contract role with benefits and paid holidays. As a Business Operations Specialist , you serve as a primary point of contact for migration-related inquiries and escalations, triaging issues and coordinating resolutions. The ideal candidate will bring a strong attention to detail to ensure all aspects of the program process, including documentation, data accuracy, issue tracking, reporting and compliance, meet high standards of precision and quality. Responsibilities Develop and refine end-to-end migration flows to a centralized client solution, applying hands-on experience with Salesforce to design and manage the migration process Collaborate with Product, Design, and Engineering teams to translate business requirements into technical specifications for migration tools, API integrations, and system enhancements Establish scalable processes for program application, approval workflows, and tracking using tools such as Smartsheet and Jira, refining processes to increase program adoption and effectiveness Create comprehensive Standard Operating Procedures (SOPs) and documentation , leveraging Excel pivot tables, Smartsheet, and Salesforce for progress tracking, resource management, and operational reporting Assist with onboarding of migrating partners , providing input on training materials to ensure new portal functionality and processes Required Skills & Experience 5+ years of experience in business operations, program operations, or system migrations/implementations Experience using Salesforce in addition to other CRM and PRM platforms Experience managing documentation, timelines, and deliverable tracking using Smartsheet, Jira or similar platforms Desired Skills & Experience Bachelor\'s Degree Prior experience in the B2B SaaS or FinTech industry strongly preferred Equal Opportunity Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance. Seniority level Mid-Senior level Employment type Contract Job function Project Management Strategy/Planning Consulting Industries Financial Services Technology Information and Media Business Consulting and Services Get notified about new Business Operations Specialist jobs in United States. #J-18808-Ljbffr