Dental receptionist / admin

Massih Orthodontics is a boutique, single-doctor orthodontic practice in Glendale, CA, where we prioritize a happy and harmonious work environment. We are dedicated to exceeding the expectations of our patients, their families, and our referring dental offices. Our team is committed to delivering excellent customer service and creating an exceptional, supportive experience every single day.

We are looking for a motivated and friendly Front Desk Team Member to be the first point of contact for our patients. This role is central to our practice development and daily operations. We seek a professional who is not only organized and detail-oriented but also genuinely enjoys building relationships with people. Whether you are an experienced dental professional or a motivated individual looking to start a career in the dental field, we are willing to train the right candidate who demonstrates a passion for excellence.

Dental receptionist / admin

Patient Coordination: Manage the "new patient" process, including greeting visitors, checking patients in/out, and coordinating schedules.

Financial Services: Collect patient payments, facilitate the signing of financial contracts, and comfortably discuss financial arrangements with families.

Insurance & Reporting: Assist with the insurance verification process and maintain accurate daily practice reporting.

Communication: Manage high-volume phone lines with a positive attitude and professional demeanor.

Practice Growth: Support practice development initiatives and maintain strong relationships with referring dental offices.

Administrative Flow: Ensure all administrative tasks are completed in a timely manner to maintain a smooth, efficient office workflow.

full-time $18 - $22 per hour

- Competitive salary based on qualifications and experience.

Time Off: Paid Time Off (PTO).

Perks: Employee discounts on services.

Growth: Comprehensive on-the-job training for candidates with the right attitude.

Monday – Thursday: 8:30 AM – 12:00 PM and 2:00 PM – 5:30 PM

Friday: 8:00 AM – 12:00 PM and 2:00 PM – 5:00 PM

Saturday & Sunday: Closed

Customer Service: Exceptional interpersonal skills with a positive and friendly attitude.

Efficiency: Strong organizational skills and the ability to multitask in a fast-paced environment.

Communication: Comfortability speaking with patients regarding sensitive topics like finances and treatment schedules.

Technical Skills: Proficiency with standard office software and a high level of attention to detail.

Teamwork: A "team player" mentality with a desire to contribute to a supportive work culture.

Availability: Immediate availability to start.

Experience: Prior experience in a dental or medical front office setting.

Clinical Knowledge: Understanding of dental procedures and terminology to assist with treatment coordinating and scheduling.

Motivation: A strong desire to learn and grow within the orthodontic field.

[1] Please apply through the Jobley application form

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[2] A recruiter will contact you to schedule an interview

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[3] Interview

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[4] Job offer

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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.

*The average time from application to job offer is about one week to one month.

*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.