Veterinary Community & Referral Outreach Specialist

Job Description

Job Description

Your Next Career Adventure Starts at Guardian!

Ready to take the next step in your veterinary career? We are currently seeking exceptional Veterinary Community & Referral Outreach Specialist . This is an exciting opportunity to work alongside an outstanding team of veterinary professionals, including some of the most talented doctors and surgeons in the field.

Guardian Veterinary Specialists, is a 29,000 sq ft independent, privately owned, specialty and emergency hospital. Here at Guardian you’ll find a place where your expertise is valued, collaboration is encouraged, and your work makes a meaningful difference in the lives of pets and their families. Located in the beautiful Hudson Valley, our hospital offers the opportunity to practice advanced medicine alongside a talented, supportive team.

Success in this position goes beyond simply making visits. We are looking for someone who can build meaningful relationships, maintain consistent contact throughout their territory, develop new referral partnerships, identify opportunities and concerns, execute successful outreach events, and contribute to measurable referral and community engagement growth. A strong work ethic, attention to detail, adaptability, and the ability to work collaboratively as part of a team are essential to success in this role.

Discover Life in the Beautiful Hudson Valley

Located in Brewster, NY, Guardian offers the best of both worlds: a welcoming community surrounded by beautiful landscapes, outdoor recreation, and small-town charm, with convenient access to New York City and Connecticut. Whether you enjoy hiking, exploring local towns, or taking advantage of nearby cultural attractions, the Hudson Valley offers a wonderful place to live, work, and grow.

Compassion That Extends Beyond Our Hospital

Our commitment to animals and their families goes beyond the walls of our hospital. Through HEALS, our nonprofit initiative, we help provide financial assistance to at-risk pet owners and support rescue animals in need.

We believe every pet deserves access to compassionate care, and we’re proud to make a difference in our community.

A Workplace That Supports You

We know that great medicine starts with a supported team. Guardian is committed to creating a positive workplace where team members feel valued, encouraged, and empowered to grow.

Our resources include an on-staff certified life coach and social worker, continuing education opportunities, mentorship, and professional development. We want our team members to thrive both personally and professionally.

What You'll Do Every Day

• Develop and maintain strong relationships with referring veterinary hospitals and their teams.
• Serve as a trusted liaison between Guardian and veterinary practices throughout the assigned territory.
• Maintain a consistent schedule of in-person veterinary hospital visits and relationship-building touch points.
• Identify and develop relationships with potential new referring veterinary practices.
• Gather feedback from referral partners and identify concerns, opportunities, and barriers to referral.
• Coordinate continuing education programs, lunch-and-learns, hospital events, community programs, and other outreach initiatives.
• Represent Guardian at veterinary industry events, community events, networking opportunities, adoption events, and local programs.
• Work collaboratively with Guardian leadership to identify referral trends and opportunities for territory growth.
• Maintain accurate records of outreach activities, contacts, follow-up needs, and referral-development efforts.
• Track outreach and referral activity to help measure the effectiveness of relationship-building efforts.
• Help ensure our veterinary partners receive timely, professional follow-up and an exceptional experience working with Guardian.

What You'll Bring to the Team

• 3–5 years of experience in outreach, marketing, veterinary medicine, healthcare, business development, account management, or a related field.
• Strong interpersonal and professional communication skills.
• Ability to establish credibility and build lasting relationships with veterinarians, practice managers, and veterinary teams.
• Excellent organizational and time-management skills.
• Ability to independently manage a territory, schedule, follow-ups, and multiple projects.
• Confidence representing Guardian at professional and community events.
• A proactive mindset with the ability to identify opportunities and develop relationships.
• Comfort with significant local travel and regular time in the field.

The Perks

• Competitive Pay: Generous hourly rates based on experience, plus potential night/weekend shift differentials.

• Sign-On Bonus: We believe in starting things off right!

• Comprehensive Benefits: Health, dental, and vision insurance coverage.

• Work-Life Balance: Generous Paid Time Off (PTO) because we actually want you to go enjoy the hiking, horseback riding, and apple picking.

• Pet Discounts: Deep discounts for your own furry family members.

Get to Know Guardian!

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Follow us on Instagram: @guardianveterinaryspecialists

Your next chapter awaits. Apply today!