Manager, Freight Operations

Overview Manage and coordinate day-to-day freight operations across all assigned carriers, and distribution points. Responsible for the movement, tracking, and cost-efficiency of inbound and outbound shipments. Supports the SVP of Operations in executing freight strategies, carrier management, and regulatory compliance in alignment with company policies and applicable transportation standards. Responsibilities Oversee daily freight operations including scheduling, routing, carrier coordination, and on-time delivery performance for inbound and outbound shipments. Manage and direct logistics staff, and third-party carriers; assign and prioritize shipments to ensure timely and cost-effective delivery. Maintain accurate records of all freight activities, shipping documentation, bills of lading, statistical analysis, and carrier performance. Support compliance with DOT regulations, FMCSA requirements, and company safety and shipping policies across all freight operations. Assist in soliciting bids, evaluating carrier proposals, and managing freight contracts and rate negotiations for domestic and international transportation. Monitor freight spend and identify opportunities to reduce transportation costs while maintaining service level agreements. Respond promptly to shipment delays, carrier failures, and freight exceptions; elevate issues to the SVP of Operations as appropriate. Support freight projects including carrier onboarding, system implementations, and process improvements; coordinate with internal teams and logistics partners. Manage freight claims and disputes with carriers; track resolution and ensure accurate recordkeeping of all claims. Create and update Standard Operating Procedures (SOPs) related to freight operations, shipping, and carrier management. Coordinate special shipments, time-sensitive deliveries, and expedited freight requests in support of business operations. Ensure compliance with hazardous materials shipping regulations and all applicable customs and import/export requirements. The above duties are meant to be representative of the position and not all-inclusive. Qualifications

MINIMUM JOB REQUIREMENTS:

Education/Training: Associate's or bachelor's degree preferred; equivalent combination of education and experience considered. Technical training or certification in transportation, logistics, supply chain management, or a related field is a plus. Business Experience: Minimum four (4) years of freight, transportation, or logistics operations experience, with at least one (1) year in a supervisory or lead role. Experience in a distribution, manufacturing, or regulated shipping environment preferred.

KNOWLEDGE, SKILLS & ABILITIES:

Technical skills: Hands-on experience with systems/technology, freight billing, carrier rate structures, and shipping documentation required. Proficiency in Microsoft Office Suite and logistics reporting tools expected. Excellent verbal and written communication skills Excellent communication skills including but not limited to documentation, presentation, and training meeting facilitation Excellent interpersonal skills Excellent organization skills and detail oriented Excellent analytical and problem-solving skills Excellent technical skills to include Microsoft Office (Word, Excel, PowerPoint and Outlook) and supply chain information systems Ability to execute projects within scope, schedule and budget Ability to balance multiple priorities to meet expected response deadlines Ability to establish and maintain effective working relationships with key stakeholders

PHYSICAL DEMANDS:

Must be physically able to access warehouse floors, loading docks, freight yards, and related operational areas. May be required to respond to after-hours freight emergencies or operational needs outside of normal business hours. Location of job activities 100% inside Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Stand and sit for prolonged periods of time Frequently stoop, kneel, and crouch Occasionally lift, carry, and move up to 50 pounds

TRAVEL & AVAILABILITY REQUIREMENTS:

0-20% travel Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Knipper