Driver Support Representative - 2nd & 3rd Shift

Job Description

Job Description

Driver Support Representative – 2nd & 3rd Shift

2nd Shift: $18.50 per hour
3rd Shift: $19.50 per hour

The position would be full-time, and candidates would be able to apply for either the 2nd or 3rd shift.

The job responsibilities would include:

• Serving as a primary point of contact for drivers
• Assisting with breakdowns
• Maintenance concerns, delays, accidents, weather events, route changes, and other operational issues.
• The position would also work closely with Operations, Safety, Maintenance, customers, and other departments to help resolve issues and keep operations running smoothly.

The qualifications would include:

• strong communication and customer service skills
• problem-solving abilities
• organizational and multitasking skills
• the ability to remain calm under pressure
• attention to detail
• the ability to learn and work with different software systems.
• Transportation, logistics, dispatch, customer support, or driver support experience would be preferred.