Director, Channel Account Management (West Region) - Service Provider

Location: West Coast, US Remote Department: Sales Location: United States Our teams are comprised of extraordinary individuals who work together, support each other and take ownership of results. We succeed because we align our goals with one another, our partners, our customers and even our customer's customers. About Intermedia Are you seeking an impactful role in an innovative company that is growing in a rapidly expanding market category? Intermedia can offer just the challenge you are looking for. We are a 1400+ employee strong Unified Communications as a Service (UCaaS) and business cloud company that serves over a million customers with communication and data applications. We serve the SMB marketplace with full featured products that are backed by a 99.999% uptime service level agreement and J.D. Power certified technical support. Intermedia is a channel‑first company with 7,500 active partners across the US that rely on us for greater reliability and productivity to grow their businesses. As we help our extensive partner network to reap success, Intermedia’s business grows, too. That’s the opportunity Intermedia presents today. We’re taking on the world’s biggest tech companies in a battle for the multi‑billion‑dollar business communication and productivity industry. About The Role Are you looking for a place where you can utilize your superior sales and leadership skills? And a place where you can allow your experience to shine? If so, our sales team works with Intermedia Service Provider Partners to resell Intermedia’s entire suite of cloud services through our specialized Service Provider partner programs, leveraging the Intermedia’s private label program and surrounding go-to-market program to accelerate success! We are looking for top sales producers, who are ready to work for the best in the business. Cloud and SaaS solutions are transforming the way businesses communicate and collaborate. Intermedia is on a fast growth trajectory, and we are focused on accelerating the pace in 2026. We are looking for a proven sales leader to join our dynamic Service Provider sales team in North America to take the team to the next level. This current opportunity is to lead a new sales team focus on expanding sales through an expanding Service Provider channel. Come experience a unique and partner‑embraced way of doing business with a differentiated partner platform, an in-demand product, and a fun & winning culture. This person will play a key role as he/she leads this highly visible and motivated team that generates revenues and achieves individual, team and organizational quotas. What You Will Be Doing Lead and drive Service Provider sales strategy to develop and close new business Architect a winning sales team through hiring and inspiring team members Plan and lead regularly scheduled forecast meetings Coach direct reports regarding key account strategies to drive closure Report on sales activity and forecast to Intermedia’s leadership team Align and leverage internal resources to build, develop, and close strategic account and wins, namely for both Channel and Direct sales groups Deliver inspiring sales training sessions to drive channel and direct sellers activity Lead and inspire the sales organization to achieve quarterly and annual revenue growth targets by establishing sales goals and monitoring their achievements Provide focused leadership to the sales team that will foster success based on a culture of customer success Evangelize and embed a sales pipeline management process by developing and maintaining executive and senior‑level client relationships key accounts Maintain a personal presence and be visible with the sales team through customer engagements Directly participate in closing deals with target accounts and driving business initiatives for future success Work closely with Product Marketing and Product Management to provide prospect and customer feedback and market trend guidance. What You Will Bring To The Role 10+ years of Channel and Direct Sales experience Mastery of channel management principals, demonstrate you have a strong brand in the channel Strong understanding of UCaaS and CCaaS vendors and their solution sets Have a strong grasp of solution and value‑based selling, for both SMB and enterprise business applications space. Deep knowledge of Unified Communications & Contact Center in the Carrier/Service Provider space Experience in scaling hiring and overlay sales role Exhibiting executive presence both customers facing and internal stakeholders. Superior Verbal/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis. Other Expectations Willing to travel Occasional trade show panelist and speaker duties Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr Intermedia Intelligent Communications