Hearing Instrument Specialist

Hearing Instrument Specialist (Licensed)

Employment Type: Part-Time Temporary. Temporary to Permanent possible

About Us

Holyoke Medical Center is a community-focused, not-for-profit healthcare organization serving a diverse, multicultural population across Hampshire and Hampden County. Our Speech & Hearing department provides comprehensive diagnostic and rehabilitative hearing care within a collaborative, interdisciplinary hospital environment. We prioritize quality, access, and continuity of care over high-volume sales, integrating hearing health into the broader continuum of patient wellness.

Position Summary

The Licensed Hearing Instrument Specialist will provide patient-centered hearing evaluations, hearing aid fittings, and follow-up care in alignment with hospital standards and state licensure requirements. The role works closely with audiologists and other clinical teams to deliver coordinated care for outpatient populations.

Key Responsibilities

• Perform comprehensive hearing aid assessments and hearing aid fittings.
• Counsel patients and families regarding hearing loss, device use, and communication strategies.
• Collaborate with audiologists, otolaryngologists, and primary care providers to ensure integrated care.
• Manage follow-up appointments, adjustments, and repair coordination.
• Document services accurately within the hospital's electronic medical record (EMR).
• Maintain compliance with all hospital, state, and federal regulations governing hearing aid dispensing.

Qualifications

• Active Hearing Instrument Specialist license (Massachusetts) required.
• Minimum one year of experience in a healthcare or audiology setting preferred.
• Demonstrated ability to work effectively with a multicultural patient base and varied payor mix.
• Excellent communication, organizational, and clinical documentation skills.
• Strong ethical standards and commitment to patient advocacy.

REQUIREMENTS: Associates Degree; Massachusetts Hearing Instrument Specialist license

We Offer

• Competitive compensation and hospital benefits.
• Access to leading-edge technology and collaborative interdisciplinary support.
• Regular daytime hours within a stable, hospital-based practice setting.
• Opportunities for professional development and career growth.

Note: The compensation range noted above represents the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.