Sr Manager, Network Compliance & Payment Partner Oversight

PayPal Senior Manager Of Network Compliance And Payment Partner Oversight

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Key Responsibilities

• Serve as 2LOD oversight contact for external partner compliance, including inbound and outbound due diligence, ongoing monitoring, and contractual compliance across payment networks and financial institutions.
• Provide independent oversight, approval and credible challenge to first-line activities related to payment network rules, regulatory obligations, and partner risk management practices.
• Build and maintain strong, credibility-based relationships with Sales, Partnerships, Product, Legal, and Risk teams to ensure alignment on compliance expectations and outcomes.
• Serve as a senior compliance advisor to senior leadership on network rules, contractual obligations, and regulatory expectations, including risk identification, control design, issue escalation, and remediation strategy.
• Represent PayPal in senior-level partner engagements, delivering clear, compelling compliance narratives that enable senior leaders to understand PayPal's risk management and compliance programs.
• Lead and coordinate cross-functional responses to partner, network, and regulatory information requests, in collaboration with Regulatory Compliance and Partnership Management teams.
• Oversee issue management related to partner and network compliance, including tracking, escalation, and remediation of material risks.

Secondary Responsibilities

• Collaborate with Partnership teams to deliver compliance roadshows and business reviews that highlight the strength and maturity of PayPal's compliance and risk management programs to Partners.
• Enhance automation and operational scalability by delivering repeatable, workflow-driven oversight capabilities that reduce manual effort, improve consistency, and strengthen evidence-based compliance.
• Partner with Legal, Product, Risk, and Compliance teams to ensure partner and network risks are clearly understood, documented, and operationalized.

Experience:

• Experience operating in a 2LOD or equivalent independent oversight role, with the ability to provide credible challenge without impeding business execution.
• Expert at identifying material risks and escalating issues appropriately, driving remediation through influence rather than authority.
• Proven ability to advise and influence senior leaders, including executive and senior-level stakeholders, with clarity and confidence.
• Experience leveraging artificial intelligence to enhance existing workflows or design new, scalable processes.
• Knowledge of Visa, Mastercard, and other network rules, including compliance obligations, enforcement mechanisms, and partner accountability models.
• Expertise in inbound and outbound partner due diligence, ongoing monitoring, and lifecycle risk management for financial institutions and payment partners.
• Ability to lead through influence across the enterprise in a matrixed environment.
• Experience coordinating large, complex regulatory or partner information requests with precision and consistency.
• Ability to translate complex compliance programs into compelling, executive-level narratives for partners, regulators, and internal leaders.
• Experience supporting global or multi-jurisdictional programs
• History of scaling compliance programs during periods of rapid growth or regulatory change