Program Manager

Job Description Vertiv is hiring a Program Manager in Westerville, OH to join our execution team. The role will provide value to our customers by overseeing strategic initiatives across one or more global strategic accounts and will be involved from quoting through the operational phase of all customer sites. The manager will indirectly lead cross‑functional teams to resolve program‑wide issues and focus on our digital platforms, including Oracle, Smartsheet, and Power BI. Responsibilities Partner with sales and order management to ensure accuracy of orders, that quotes have revenue allocated correctly, and that manufacturing and shipping of product takes place as scheduled. Escalate potential risk to the execution manager. Work with assigned function leaders to define and set appropriate targets for improvement in design, quality, manufacturing, shipping, and operations efforts and measure progress to targets. Lead data integrity efforts for equipment pertaining to the assigned customer by ensuring data in the install base is updated and accurate. Ensure data being reported to customer pertaining to ship dates, serial numbers, model numbers, etc. is accurate. Oversee deployment of field change notice (FCN) and factory direct service (FDS). Ensure all change orders are entered properly in CPQ and are booked in EBS. Other duties as assigned by manager. Minimum Qualifications 4+ years of relative industry experience, preferably in manufacturing or supply chain environment. Prior experience indirectly influencing project teams. Preferred Qualifications Hands‑on experience in the application of Lean/Six Sigma methods and way of thinking. Strong leadership, organizational, project management and interpersonal skills. Excellent oral and written communication skills in local language and English. Strong analytical skills, including the use of statistical modeling techniques, root cause analysis and other tools and methods typically deployed to drive operational improvements. Ability to influence and lead in a matrix organization to drive accountability and execution of VOS mindset and activities. Education and Certifications Bachelor’s Degree or equivalent of 5 plus years’ experience. Project Management Professional (PMP) preferred. Physical Requirements No special physical requirements. Environmental Demands No specific environmental demands. Travel Requirements Less than 5% travel required. Work Authorization Only individuals legally authorized to work in the United States without sponsorship are eligible. Sponsorship for temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, or TN is not provided. Equal Opportunity Employment Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity/expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to View email address on click.appcast.io. #J-18808-Ljbffr Vertiv Co