Air Export Coordinator
$28 per hourPartners Personnel
Job Description
Job Description
Location: Torrance, CA | On-Site
Industry: Freight Forwarding
Pay: $28/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Overtime: Must be flexible to work overtime, particularly at month-end
Position Overview
We are seeking an experienced Air Export Specialist with a strong background in freight forwarding and a thorough understanding of air export shipments and processes . The ideal candidate will be detail-oriented, customer-focused, and comfortable managing shipments from documentation through delivery while maintaining compliance and service standards.
Key Responsibilities
Air Export Operations
- Create shipment files and complete all required file preparation.
- Prepare and process Air Waybills (AWBs) and Shipper’s Export Declarations (SEDs) .
- Receive, review, and verify export documentation for accuracy and completeness.
- Prepare and send advance shipment notifications.
- Guide customers to ensure compliance with applicable export regulations and requirements.
- Calculate and provide air export rate quotes .
- Monitor shipments and proactively communicate updates, delays, and deviations.
- Ensure agreed transit times and commercial conditions are met.
Customer Management
- Manage and support customer growth through proactive service and communication.
- Build and maintain strong, long-term customer relationships.
- Lead and support the onboarding process for new customers.
- Address customer concerns and provide timely shipment updates.
- Manage customer complaints and claims through successful resolution.
- Coordinate with internal teams and external partners to ensure consistent service delivery.
Qualifications & Experience
- Previous professional experience in freight forwarding is required .
- Strong hands-on experience with Air Export operations is required.
- Excellent understanding of air export documentation, procedures, and compliance requirements.
- Experience preparing Air Waybills and Shipper’s Export Declarations.
- Ability to calculate air export rates and prepare customer quotations.
- Strong customer service and relationship-management skills.
- Excellent communication, organizational, and problem-solving abilities.
- Strong attention to detail and ability to manage multiple shipments and priorities simultaneously.
- Ability to work independently and effectively in a fast-paced freight-forwarding environment.
- Flexibility to work overtime when needed, particularly at the end of the month.
At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel
Company Description
At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel
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