Retail Supervisor

Retail Supervisor

Sun Harvest Citrus - Fort Myers, FL

Pay: $17 per hour

Job Type: Full-time

Hours of Operation: 9:00 AM - 8:00 PM daily.

Schedule: This is a full-time role with a consistent daily schedule and no late nights. Across any given schedule period, you can expect to be scheduled for a mix of morning, day, and evening shifts, including weekends and holidays.

Fun. Family. Florida. Love Local.

Sun Harvest Citrus is a third-generation, family farmer-owned business that's been sharing the Fun, Family, Florida experience since 1990. We connect people with locally grown and made food, from the smell of fresh citrus at the door to the first taste of juice or ice cream. Our mission is to grow and make superior products in the USA that bring joy to our guests and preserve farming and high-quality food for generations to come.

As Retail Supervisor, you help set the tone for the team on the floor. You lead by example during your shift and make sure guests leave with a Sunshine Moment.

Who We're Looking For

We hire for attitude first and train for skill. This role is a good fit for someone who is naturally warm with guests, comfortable guiding a small team, and brings:

• Proud of Our Roots - genuinely enjoys representing Florida farmers and local makers
• Naturally Joyful - smiles and connects with guests without having to think about it
• A Storyteller - can make a local product's story come alive for a guest
• Pride of Ownership - treats the caf like it's their own
• Energy - enjoys leading a small team in a lively, guest-focused space

What You'll Do

• Lead your shift by modeling the Sun Harvest 5 - greeting guests, sharing the story behind our products, and sending them off smiling
• Kick off each shift with a quick team huddle to set the tone for the day
• Coach team members on how to fix a problem or create a special moment for a guest
• Help train new team members on our culture and service standard
• Open or close the café, including basic register counts and simple shift coverage
• Step in calmly and kindly on guest concerns

What You'll Need

• 21 years of age or older
• Minimum 2 years' experience in a retail or food service environment
• Comfortable guiding and coaching a small team
• Compassion for people and genuine warmth with guests and teammates
• Basic computer literacy
• Comfortable with basic cash handling and register math
• Good communication skills and a level head when things get busy
• Able to work a 9 hour day schedule that includes opening, closing, weekends, and holidays
• Reliable transportation

Benefits

• 100% company-paid telehealth for you and your household members, regardless of medical plan enrollment
• Preventative medical coverage at no cost to you, with additional options available for purchase
• Dental and vision insurance available at discounted rates
• Employer-paid life insurance, with additional coverage available at discounted rates
• 401(k) plan with company match
• Paid time off and paid holidays
• Employee discount