Office Technician (Typing)

Job Description and Duties

Effective July 1, 2025 in accordance with the applicable Memorandum of Understanding, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires each full-time employee in Bargaining Unit 04 , and related Excluded, Exempt and Statutory Exempt employees, will have their base salary reduced by 3 percent and will receive 5PLP 2025 leave credits monthly through June 30, 2027 . Salaries do not reflect the recent changes.

Under general supervision of the Supervisor I, the Office Technician (Typing) provides a variety of support services on the Program Support Team within the Health Care Contracts and Claims Management Branch (HCCCMB), Healthcare Invoicing Section (HIS). The duties and responsibilities require excellent clerical and people skills, as this position serves as the initial point of contact for the public, vendors, health care providers, and guests via phone, mail, e-mail, and in person. Specific amounts of overtime, travel and institution visits may vary.

This position is located in the Healthcare Invoicing Section, which is responsible for processing health care claims for hospitals, physicians, ambulances, registries, and other health care providers. Additionally, this attentive team supports cost containment projects including auditing for and collecting on payment errors due to improper billing.

This advertisement is for an Office Technician (Typing) position located at HQ in Elk Grove, Sacramento County. Please indicate the position number on your application: 042-410-1139-001.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

Please note: A Training and Development (T&D) assignment will not be considered at this time.

This is a limited term position which may be extended or become permanent.

You will find additional information about the job in the .

Working Conditions

About the location – Headquarters, Elk Grove

Located less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities. You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ’s with education, you must include your unofficial transcripts/diploma for verification . Official transcripts may be required upon appointment. If it is determined that an applicant does not meet the MQ’s, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at .

Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting.

When submitting supporting documents, PDF file format is preferred.

CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Employment History on the STD. 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. To prepare for the State Application process, please visit .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Excellent verbal and written communication skills; ability to prioritize work on multiple tasks and manage time; a willingness to learn new skills and the ability to quickly grasp new concepts. High degree of professionalism and tact, and a good working knowledge of State and departmental organization, policies, and procedures.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the CalHR website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

ADDITIONAL INFORMATION

PRIORITY CONSIDERATION WILL BE GIVEN TO RE-EMPLOYMENT, DEPARTMENTAL RESTRICTION OF APPOINTMENT, STATE RESTRICTION OF APPOINTMENT, AND SURPLUS CANDIDATES.

All methods of appointment may be considered.

Examination Information

To obtain list eligibility for the Office Technician (Typing) before applying for the position(s), you must first take and pass the examination.

State Application Checklist

To prepare for the State application process, please visit .

Interview Checklist

To prepare for the interview process, please refer to the

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  A Typing Certificate is REQUIRED and must be submitted with your Employment Application (STD. 678)