Training and Mentor Specialist

Job Title: Training and Mentor Specialist Reports to: Training Manager FLSA Classification: Hourly/Non-Exempt Supervision Exercised: None Job Description Onboarding & Mentorship; Staff development, coaching; Training coordination; Compliance & documentation; Internal communication & support. Essential Functions Facilitate and support onboarding sessions in collaboration with the Training Manager and HR. Provide individualized and group mentoring to new and current direct care staff. Guide staff through practical application of skills learned in classroom or virtual settings. Role-model expected practices, agency policies, documentation standards, and high-quality service delivery. Track new hire progress; notify supervisors of training deadlines or concerns. Assist with presenting core onboarding content and agency values. Observe and support staff during real-time work activities to reinforce training and quality standards. Offer feedback, encouragement, and redirection in a respectful, supportive manner. Document mentoring sessions and provide updates to the Training Manager regarding staff strengths, challenges, and growth areas. Promote a culture of continuous learning and improvement. Attend and apply relevant conferences, workshops, or seminars to enhance development practices. Assist with scheduling and preparing in-person and virtual training sessions. Set up materials, technology, registration, and follow-up communications. Coordinate logistics for external trainers, certifications, and continuing education. Support facilitation of refresher courses and agency-wide trainings as needed. Maintain current and accessible training materials. Ensure accurate documentation of training and mentoring participation for internal records and external audits. Monitor completion of mandatory training requirements; follow up with staff and supervisors regarding compliance. Maintain up-to-date training records in the Learning Management System (LMS) or internal tracking systems. Contribute to the preparation of reports or audits related to staff training. Respond to staff questions about training schedules, content, and access. Provide professional, timely communication with supervisors and team members. Maintain confidentiality and uphold agency standards in all interactions. Qualifications High school diploma or equivalent required; Associate's degree in education, human services, or related field preferred. Minimum of one year of experience in a training, administrative, or support role. Experience in human services or working with individuals with developmental disabilities preferred. Strong organizational skills and attention to detail. Effective interpersonal, communication, and coaching skills. Ability to model professional conduct and provide respectful, clear feedback to diverse teams. Familiarity with adult learning principles and mentoring best practices. Comfortable with technology and data entry; familiarity with Microsoft Office and LMS platforms preferred. Ability to pass required background checks, including Adult/Child Protective Services, criminal history, OIG Exclusion list, National Sex Offender Registry, Bureau of Motor Vehicles record, and Maine CNA Registry. Additional Details Location: 25 Winter Street, Gardiner, ME 04345, United States Base Pay: $21.00 - $24.00 / Hour Employee Type: FT Non-Exempt Note: This description consolidates the essential information from the original posting and excludes extraneous job postings and site-wide notices. #J-18808-Ljbffr