Branch Office & Accounting Supervisor

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Company Overview

At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We're dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

If you are ready to be exceptional in your chosen career, apply to work with us today!

Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**

Job Summary:

Diversified Systems, Inc is seeking a skilled Branch Accounting & Office Supervisor to lead the day-to-day financial and administrative operations of the Knightdale, NC branch. This role oversees accounting, accounts payable/receivable, inventory management, service billing, and general office administration while supervising a team of 3-7 employees.

The Branch Accounting & Office Supervisor plays a key role in ensuring accurate financial reporting, strengthening internal processes, supporting corporate accounting and operations, assisting with software integrations, coordinating workflow, and maintaining an efficient, well-run branch office. This position also supports major initiatives such as ERP implementation/optimization and process standardization across the organization.

This is an in office position at the Knightdale, NC office.

Essential Duties and Responsibilities:

• Provide daily leadership to branch administrative and accounting staff while fostering a positive, collaborative, and supportive work environment.
• Support accurate financial reporting, including reviewing financial data and ensuring transactions are recorded properly.
• Oversee accounts payable, accounts receivable, inventory processes, and general accounting workflow.
• Manage day-to-day banking operations and uphold strong internal controls related to revenue, expenditures, budgets, and program costs.
• Analyze financial data, prepare and present key performance indicator (KPI) reports, and support preliminary financial analysis.
• Oversee service dispatch functions, service billing, and related accounting.
• Manage project and program financials from quote through cash collection.
• Track department performance, evaluate workflow, and support continuous process improvement.
• Assist the Director of Finance with special reporting, projects, audits, and analysis as needed.
• Support office efficiency initiatives, including ERP system implementation and process transitions.
• Serve as the primary branch resource for understanding operational processes and assisting with major system conversions (e.g., Q360).
• Act as a cross-departmental connector, helping optimize workflows, allocate resources, and analyze performance metrics.
• Provide administrative support and ensure the branch operates smoothly and effectively.
• Cross-train on all office administrative roles to gain full understanding of branch operations and support ERP and process implementations.
• Serve as a backup resource to administrative team members as business needs arise.
• Provide role overlap to maintain continuity of operations during vacations, absences, or peak workload periods.
• Participate in hiring, onboarding, coaching, workflow management, performance discussions, and disciplinary actions as needed.
• Perform other duties as assigned.

Required Skills & Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline.
• Minimum 3 years of office administration experience and 3 years of hands-on accounting experience (AP, AR, reconciliations, billing, reporting).
• At least 1 year of direct supervisory experience, including coaching, workload management, and performance support.
• Ability to read, interpret, and apply business documents, policies, financial data, and basic regulatory information.
• Strong written and verbal communication skills, including the ability to prepare reports, business correspondence, and procedural documentation.
• Solid analytical and problem-solving abilities; able to interpret instructions, prioritize competing demands, and resolve practical operational issues.
• Proficiency with Microsoft Office (Excel, Outlook, Word) and experience working in ERP/accounting software environments.
• Ability to apply quantitative concepts (percentages, ratios, basic statistics) in financial and operational analysis.
• Demonstrated attention to detail, accuracy, confidentiality, and follow-through.
• Ability to work on-site as required and maintain regular, reliable attendance, with or without reasonable accommodation.

This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.

Applicant Notices

Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.

Applicants may review the following notices at any time:

Federal Notices

• FMLA General Notice (English)
• FMLA General Notice (Spanish)
• USERRA Rights Notice (English)
• USERRA Rights Notice (Spanish)
• Employee Polygraph Protection Act (EPPA) Notice (English)
• Employee Polygraph Protection Act (EPPA) Notice (Spanish)
• E-Verify Participation Posters
• Right to Work Posters

E-Verify Notice

Fortis Fire & Safety Inc. participates in E-Verify. We use E-Verify to confirm the identity and employment eligibility of all new hires. For more information, visit

Illinois Notices

• Your Rights Under Illinois Employment Laws
• Illinois Paid Leave for All Workers Act
• Illinois Equal Pay Act - Pay Transparency Notice
• VESSA (Victims' Economic Security and Safety Act)
• Illinois Right to Privacy Poster (English)
• Illinois Right to Privacy Poster (Spanish)
• Illinois Right to Privacy Poster (Polish)

California Notices

• CA Minimum Wage
• CA Paid Sick Leave
• CA Pregnancy Disability/CFRA Leave
• CA Whistleblower Protections
• CA Transgender Rights

North Carolina Notices

• NC Wage & Hour Notice
• NC OSHA Notice