SERVICE TECHNICIAN

Job Description

Job Description

John Hiester Chrysler Dodge Jeep RAM of Sanford is currently seeking a full-time Automotive Service Technician to join our winning team. We do prefer Chrysler certified candidates, but all technicians with experience are welcome to apply! We are a family owned and operated business and provide an excellent work environment.

ESSENTIAL RESPONSIBILITIES

Receive repair orders from advisor or dispatcher;
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards;
Diagnose cause of any malfunction and perform necessary repairs;
Communicate with parts department to obtain needed parts;
Save and tag parts if the job is under warranty or if requested by the customer;
Examine the vehicle to determine if additional safety or service work is required;
Notify service advisor immediately if additional work outlined is not needed or required;
Notify service advisor immediately if repairs cannot be completed within the time promised;
Document work performed;
Road-test vehicles when required or refer to the test technician.
Attend factory-sponsored training classes as required;
Keep abreast of factory technical bulletins;
Ensure that customers' cars are kept clean;
Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times;
Know, understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes and inspection of vehicles;
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor;
Other duties as assigned by management.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

ASE Certification preferred;
Chrysler Certification preferred;
Must be have a clean criminal background and pass pre-employment drug screen;
An active and valid driver license and good driving record;
Ability to maintain a positive attitude while working under pressure in a fast-paced environment;
Capability to prioritize multiple tasks effectively;
Ability to communicate orally and in writing with various levels of internal and external customers;
Have strong organizational skills and be extremely detail oriented;
Be self-motivated and able to accomplish tasks with little supervision;
Have the ability to work individually and in a team environment;
Basic computer knowledge;
Must be comfortable sitting, standing and/or walking for long periods of time;
Professional demeanor;
Must be able to meet company’s employment requirements.

EMPLOYEE BENEFITS

Medical, dental and vision insurance coverage available;
Basic life insurance and disability coverage available;
401k with company match;
Employee discounts on vehicle purchases, parts and service;
Opportunities for advancement.

OUR CULTURE
We are looking for highly motivated and goal-oriented individuals who met our Hiester Core Values. If you are Professional, Love People, act with Character/Integrity, like to Get It Done and possess a Servant Attitude, please reach out to us!