Program Analyst

Summary Recruitment / Relocation MAY be authorized for highly qualified applicants The Program Analyst for the VA Southern Oregon Rehabilitation Center and Clinics (VA SORCC) in White City, OR is aligned under the Supervisory Budget Analyst in the Financial Resource Management Services with primary responsibility for monitoring and coordinating hospital activities to optimize workload capture, resource utilization, information management and revenue enhancement. Responsibilities Major duties include, but are not limited to: Serves as a technical consultant to the Chief Financial Officer, Supervisory Budget Analyst, and hospital leadership providing evaluation, guidance, recommendations, and oversight of activities related to workload capture, resource utilization, information management, revenue enhancement, and VERA funding. Executes responsibilities through analyses, measuring, coordination, planning, administration, development, interpretation, delegation, and good judgment. Serves as a principal advisor to hospital leadership throughout this complex multi mission facility. Conducts studies, analyzes findings, and makes recommendations to management (on a quantitative or qualitative basis) regarding the effectiveness and efficiency of substantive, revenue management program operations in order to meet related goals, mission, and objectives. Extracts clinical and financial data from Allocation Resource Center (ARC), VHA Support Service Center (VSSC) and Managerial Accounting Control Center (MACC) to compile data for managerial reporting activities. Responsible for expert understanding of patient classification to identify historical trends and provide analysis to support anomalies in data. Analyzes data from the VERA model and the Allocation Resource Center to assess whether the facility is being reimbursed appropriately for caseloads across the VERA patient class hierarchies, including validating that patients are appropriately categorized. Develops and implements action plans to ensure that workload capture is appropriate and that patients are categorized into the proper VERA Price Group. Researches and investigates new or improved revenue enhancement practices for application to hospital programs or operations which requires an understanding between the administrative processes and the program's mission. Examines all Price Groups in the VERA model for the uniques at VA SORCC and ensures that the appropriate funding reimbursement occurs for these patients. Coordinates workload, resource use, information management, revenue enhancement, and VERA funding activities through leadership in committees and workgroups by adhoc reporting and working with key stakeholders to achieve appropriate deliverables. Identifies and develops reports required for use in the management and direction of related programs. Works with Compliance Officer and Patient Administration Service to ensure that MCCF collections and Fee Basis controls are in place to support VERA funding. Works directly with Clinical services to provide VERA information and analysis, specifically the changes of VERA Classification revenue to determine the cause and effect of such changes. Provides strategies to the Clinic Services and Leadership strategies to maximize revenue projections. When requested, pulls detailed VERA information for analysis of revenue trends. Provides regular and timely reports on workload capture, resource utilization, information management, revenue enhancement, and VERA funding. Provides additional support to fiscal service to include data extraction, ad reporting and validation of financial data. Analyzes new or proposed legislation or regulations to determine impact on hospital workload, funding, and resources. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm PST Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD902630 Relocation/Recruitment Incentives: MAY be authorized for highly qualified applicants Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet time-in-grade requirements and specialized experience within 30 days of the closing date of this announcement, 07/17/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: I have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal Service, that is directly related to the work of the position and has equipped me with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst. Qualifying experience includes: Consults, advises and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient. Applies statistical analysis and interprets their significance, including validity of measures used to generate outcomes related to patient management systems. Initiate, develop and executes complex projects that support patients health care needs. Examines the need for change throughout the organization, determines what changes need to be aligned, participate on process improvement, root cause analysis and system redesign teams. Identifies problems, analyzes alternatives, and implements effective solutions to enhance efficiency and accuracy in resource allocation. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M. if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of successfully completed education and specialized experience that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Only education in excess of a master's or equivalent graduate education may be used to qualify applicants for the GS-11 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. Preferred Experience: Demonstrated experience in data analysis, with the ability to interpret complex data sets and generate meaningful reports. Understanding of VA Operations and Funding Mechanisms. Strong understanding of VA Healthcare operations and the VERA funding mechanism, including knowledge of policy and procedures related to resource allocation within the VA. Proven experience in managing projects from inception to completion, including developing project plans, coordinating team efforts, and ensuring timely delivery of project objectives. Excellent written and verbal communication skills, with the ability to present complex information clearly to various stakeholders. Strong interpersonal skills, with a history of working effectively in cross-functional teams. Proficiency in database management and software such as SQL, MS Access, and Excel for data manipulation and management. Demonstrated ability to identify problems, analyze alternatives, and implement effective solutions. Experience in developing and improving processes to enhance efficiency and accuracy in resource allocation. Familiarity with federal regulations and policies governing the VA Healthcare system, including experience ensuring compliance with these standards. Experience in developing and delivering training programs related to VERA activities and resource allocation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.