Journeyman Plumber

Journeyman and Master Service Plumbers – Presque Isle, ME We are seeking experienced journeyman and master service plumbers to join our team and provide high‑quality plumbing services to homeowners and businesses. Benefits Hourly pay: $30 – $48 per hour plus incentives Health, dental, and vision insurance Company vehicle, gas card, cell phone, and tablet Uniforms Paid Time Off Parental leave Yearly performance reviews Referral program On‑site, off‑site, and on‑the‑job training and support General Responsibilities Complete plumbing upgrades, repairs, and water treatment installations efficiently and accurately. Install water heaters, perform residential plumbing service, and service propane appliances. Establish customer rapport to ensure highest levels of satisfaction. Present a professional and knowledgeable image to win new referrals and repeat business. Lead customers to informed and confident buying decisions. Maintain effective communication with co‑workers and management. Support the team in keeping the job site safe, clean, and organized. Follow company policies and procedures and complete paperwork and assignments in a timely manner. Keep company trucks clean, organized, and maintain proper inventory levels. Participate in all company‑provided training and on‑the‑job training to master the trade. Experience and Requirements Master or Journeyman plumbing license, Propane appliance connection license, gas license, EPA 608 preferred. Clean, safe driving record. Ability to comprehend schematic diagrams, blueprints, and specifications. High integrity and professionalism. Experience with hand tools, power tools, and electronic test equipment. Highly organized, detail‑oriented, with exceptional follow‑through. Outgoing, positive, can‑do personality, fits a fast‑paced, goal‑driven environment. Competitive individual contributor who also loves to work and win as a team. Highly motivated, self‑starter, flexible, with a great attitude. Positive energy, willingness to go above and beyond, good work ethic, initiative, and willingness to receive instruction. Knowledge of proper codes. Success Metrics Customer Satisfaction: Provide clear explanations, educate customers, offer preventive maintenance and energy‑saving recommendations, maintain a high satisfaction rate, and resolve concerns promptly. First‑Time Fix Rate: Accurately diagnose issues, arrive fully prepared, and complete repairs on the first call. Response Time: Respond to service requests within the defined time frame. Service Revenue Generation: Diagnose and troubleshoot plumbing issues, recommend solutions, meet or exceed revenue targets, and upsell additional services. Service Agreement Enrollment: Enroll customers in service agreements for long‑term relationships and recurring revenue. Productivity and Utilization: Maintain high productivity, minimize downtime, and maximize billable hours. Technical Excellence: Diagnose emergencies efficiently, perform plumbing services, and continuously improve technical skills. Inventory Management: Keep track of vehicle inventory and parts stock, ensuring accuracy and minimizing excess. Safety Adherence: Maintain a perfect safety record by following all protocols and guidelines. Documentation Accuracy: Maintain accurate records of service calls, work performed, and parts used in the Service Titan platform. Team Collaboration: Share knowledge, assist colleagues, and maintain a positive team dynamic. Professionalism and Communication: Use professional communication and appearance at all times when interacting with customers. Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving on time and adhering to schedules. Additional duties as assigned. #J-18808-Ljbffr Sila