Apprentice Technician

About Mood Media:

Mood Media is the world's leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.

General Summary:

The Apprentice Technician is an entry-level position responsible for learning and performing basic skills involved in installing, servicing, and repairing commercial audio, video, and related low-voltage systems. This role is focused on hands-on skill development, often operating independently on-site and performing assigned tasks without direct supervision. The Apprentice Technician drives a company vehicle to various local customer sites throughout the day.

*The service area for this role is in and around Harrisburg, PA

Essential Job Functions and Responsibilities:

• Physically installing and servicing all types of commercial, audio, video and satellite systems at client works sites. Responsibilities include working indoors and outdoors; getting tools and euipment to/from and working on/in rooftops, ceilings, crawl spaces and other tight or difficult spaces using ladders and other devices; all in accordance with company safety requirements.
• Participating in training provided by the company or through the company as required to learn the basic skills needed to successfully install commercial audio and video systems.
• Completing notes, paperwork, timekeeping and other clerical aspects related to the job in a timely and accurate manner using paper and/or electronic devices.
• Physically performing Safe Job Performance Assessments prior to performing work at client sites, adhering to safety rules and processes while performing work.
• Physically maintaining a clean, organized kiosk; which includes stocking shelves and stacking equipment; breakdown packaging and disposing of such, packaging items for shipment and conducting inventory counts.
• Maintaining, using and operating company vehicles and equipment in a safe and secure manner, advising management of any problems with the vehicle or other equipment immediately to facilitate repair and adhering to company policy with regard to such equipment and driving practices. This may involve long periods of driving to client locations.
• Other duties as assigned by management

Essential Job Qualifications:

• High School (or GED)

Level of experience required:

• Less than 1 year

Required certification or licenses:

• Valid Driver's License
• *CBA Requirements where applicable

Knowledge/Skills/Abilities:

• Ability to perform rigorous physical tasks
• Ability to troubleshoot and problem solve
• Detail-oriented with ability to multi-task in fast paced service environment
• Able to follow directions, both written and verbal and provide detailed description when troubleshooting over the phone
• Ability to make decisions with little oversight
• Good customer service skills with the ability to positively represent the company at client locations
• Good communication skills both written and verbal
• Able to learn NEC codes for installation of communication cable
• Able to learn how to operate a multimeter and impedance meter
• Able to use the company issued laptop and mobile devices for work purposes

For further information about Mood Media, please visit

Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.