Insurance Claims Change Manager

Job Description

Job Description

THIS ROLE WILL BE HYBRID ONSITE IN CHICAGO.

ABSOLUTELY NO H1S OR 3RD PARTIES.

Claims Change Manager – Change Orchestration, Process Analysis and Transformation

Leading global specialty insurance company actively seeking a Claims Change Manager with extensive

claims transformation, change orchestration and process analysis experience to join on a contracting

basis. The selected individual will be responsible for driving the end-to-end delivery and adoption of

internal Claims transformation initiatives, ensuring process, technology, people, controls, reporting

and operational readiness activities are aligned from design through implementation and stabilization.

The successful candidate will report to the VP, Operational Excellence & Transformation, Claims North

America.

This role is focused on orchestrating business change across multiple Claims transformation

workstreams, including process redesign, stakeholder impact assessment, readiness planning,

adoption management, communications, training coordination, dependency management, risk and

issue management, and benefits realization. The successful candidate will coordinate initiatives, track

progress, surface operational impacts and report outcomes on a regular basis.

This is a business-facing change orchestration and process analysis position involving engagement

with stakeholders across Claims, IT, Operations, Finance, Data/Analytics, Compliance and other

impacted functions, with heavy interaction with technology delivery teams.