Tha Server

The Global Ambassador

The Global Ambassador, located in the shadow of Arizona's famed Camelback Mountain, is a haven where guests will experience simple pleasures and extravagant moments sky high. With a stunning dining room that pours into the outdoors, three opulent bars and a sumptuous fireside lounge, the expansive indoor/outdoor restaurant will be unlike anything in the state.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Cond Nast Traveler's Hot List, the hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You'll Do

• Know and follow all TGA policies & procedures
• Welcome and greet guests
• Make all guests feel comfortable and let them know you're there to personally take care of them
• Know regular guests by name, their preferences and their needs
• Inform guests of specials and menu changes
• Make recommendations you genuinely feel your guests will enjoy
• Answer questions about our food, beverages, and other restaurant functions and services
• Take food and beverage orders from guests and enter orders in our point-of-sale system which relays orders to the kitchen and bar
• Know and follow laws for serving alcohol
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform side work at the start and end of each shift as required by service station assignment
• Own your station and maintain clean service areas make it a place where you would like to eat
• Ensure a neat and clean station check table-tops, polish silverware, water glasses, and wineglasses, wipe bases, check floor, wipe windowsills, chairs, windows (smudge-free), check salt & pepper, candles and flowers
• Monitor and observe guests dining experience
• Ensure guests are satisfied with the food and service
• Respond promptly and courteously to any requests
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
• Be ready and willing to assist fellow servers as situations arise
• Be ready and willing to assist back servers with clearing and resetting tables
• Thank guests for their visit and invite them to return
• Participate in proactive communication to help avoid and solve operational, HR, and financial issues
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Qualifications

• Minimum of 2+ years like volume restaurant serving experience with a basic knowledge of dining room service procedures
• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• Must have a great personality, desire to serve guests, and enjoy working as part of a team
• Must be able to work in a standing position for long periods of time (up to 8 hours)
• Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds
• Must maintain a neat, clean and well-groomed appearance per TGA standards
• Must follow safety procedures closely
• Must be able to work on holidays and/or weekends

The Global Ambassador is an Equal Opportunity & E-Verify Employer. Proof of eligibility to work in the United States is required.

The Global Ambassador Hotel