GROUP FITNESS INSTRUCTOR

Group Fitness Instructor

Colonial Heights - Colonial Heights, VA 23834

Pay Range: $25 – $36 per class, depending on experience

Objective: Responsible for delivering a world-class group fitness experience grounded in teamwork, professionalism, and outstanding customer service to our members, guests, company, and community.

Reports To: Group Fitness Manager (GFM)

Criteria:

• AFAA or ACE Primary Group Exercise Certification (see Group Fitness Instructor Manual)
• AFF-approved specialty certification(s) for active formats (e.g., MOSSA, Zumba, Spinning, RYT200)
• Current CPR and AED Certification
• Proficient oral, written, and technology communication skills (email/text)

As an AFF team member, responsibilities include, but are not limited to:

• Get & Keep Members by delivering exceptional service and fostering strong member relationships
• Perform duties in alignment with the company's Mission, Vision, Pillars of Success, Service Standards, and Business Philosophy
• Provide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members' names whenever possible
• Follow all Service Standards, Training Manuals, Policy Manuals, and department-specific handbooks
• Know and follow the club's emergency response protocol; prioritize safety and sound judgment
• Arrive 10 minutes early in proper department-specific uniform
• Actively participate in department and club meetings
• Contribute to club and organizational goals as a collaborative team member
• Maintain open, honest communication with the team and partner together as fitness professionals

As a Group Fitness Instructor, additional responsibilities include, but are not limited to:

• Deliver safe, effective, and engaging group fitness classes aligned with company and industry standards
• Provide appropriate modifications for all fitness levels and ensure member safety throughout class
• Maintain active, current AFF-approved certifications; submit updated copies to the GFM
• Participate in AFF-recommended education, workshops, trainings, events, and upskilling opportunities
• Arrive 10 minutes early to set up, greet participants, and prepare the class environment
• Provide thorough class introductions, teach world-class programs, and remain afterward to clean up, answer questions, and promote additional classes and club activities
• Begin and end classes on time; follow scheduled formats as defined by the Group Fitness Director (GFD)
• Motivate members with positive encouragement and create an enjoyable, non-competitive environment
• Complete all administrative tasks accurately and on time (availability updates, contact information changes, attendance numbers, etc.)
• Respond within 24 hours to time-sensitive communication from team leaders and fellow instructors
• Follow department procedures for securing qualified substitutes and minimize unnecessary sub requests
• You may teach at other fitness facilities; however, serving as a Manager/Coordinator or holding a leadership role at another fitness facility is grounds for termination
• Notify the GFM of equipment needs or malfunctions
• Wear appropriate attire that reflects a positive, professional, fit, and healthy image
• Input and manage your weekly work schedule in the club's scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing need
• Perform other duties as reasonably assigned