Waiter

Department: Restaurant

Employment Type: Fixed Term Contract

Reporting To: Restaurant Manager

Description

Set a course for adventure with Princess Cruises!As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.Key Responsibilities

Creates a comfortable, elegant atmosphere by always preparing table settings and maintaining service stations in accordance with all company standards. ; Understands the food and beverage menus and actively upsell and make recommendations based on guest preferences and dietary needs. ; Manages orders for assigned areas using on-board tools and technology.

Delivers food and beverages as requested, on time, in the correct service order and according to brand standards.; Ensures service procedures are followed during meal times, including clearing and cleaning tables to brand standards.; Cultivates a memorable connection with each guest by always showing genuine interest during service and remaining fully engaged throughout the cruise. ; Always observes and identifies guest preferences and adapts service accordingly, anticipating guest needs. ; Understands the facilities, product and service expectations of their area and promptly rectifies any deficiencies that would negatively impact the guest experience. ; Utilizes expertise and knowledge of the ship's food and beverage outlets and their respective operating hours to provide flexible options for individual guest preferences.; Maximizes wine and beverage sales by presenting relevant choices in an inviting manner and using Medallion Class tools to deliver a personalized experience. ; Ensures that orders are recorded promptly and accurately through the on-board POS system.; Promotes Specialty Dining venues to enhance the guest dining experience and strives to exceed set targets. ; Sensitively executes sales promotions and special event notifications as directed by the Restaurant Manager and Director of Restaurant Operations without interfering with the guest's dining experience. ; Skills, Knowledge & Expertise

Minimum of three years fine dining experience as a Waiter or Restaurant Supervisor in a large hospitality setting (Luxury Hotels/Resorts). Additionally a minimum of one year Cruise ship experience as Waiter or in a similar role is also required. ; Good knowledge of fine dining service standards and international cuisine. Good knowledge of wine is also required.; Fluent in English, both verbal and written.; Understanding of the fundamentals of guest service and the ability and willingness to provide outstanding service to our guests.; Motivation to excel in all aspects of the role. ; Personable communicator with excellent social skills and a warm, friendly and caring personality. ; Ability to consistently surprise and delight guests throughout their cruise experience. ; Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment.; Additional Information

This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:· A competitive salary package.

· Your own comfortable double cabin - your private space to relax and recharge.

· Company-paid travel to and from the ship, so you can focus on the journey ahead.

· Access to exclusive areas and benefits onboard (depending on the rank and occupational group).

· A vibrant recreation and welfare program designed to support your well-being and work-life balance.

· Access to exceptional learning and development opportunities to grow your skills and advance your career.

· The chance to travel the world, exploring exciting destinations while doing what you love.

· A welcoming, inclusive, and dynamic work environment where your contributions are valued.Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.