Security Operations Shift Lead

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS056, T2, Band 5 Job‑Specific Essential Duties and Responsibilities Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments. Perform escalation‑level response actions, including coordinating and executing directed cyber activities. Lead and support containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems. Ensure all response actions are fully documented, supporting auditability, traceability, and effective knowledge transfer across teams. Coordinate with cross‑functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and network environments. Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance. Assist in managing incident response workflows, ensuring actions align with established procedures, priorities, and response timelines. Monitor security events and tools, perform advanced triage, and escape or act on findings as appropriate. Contribute to operational reporting and provide input into performance tracking, risk posture, and security metrics. Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis of response activities. Job‑Specific Minimum Requirements Ability to document actions and maintain audit‑ready records and knowledge transfer artifacts. Experience supporting cross‑platform environments, including cloud, infrastructure, and network systems. Familiarity with security monitoring tools, incident tracking systems, and escalation processes. Ability to operate in a 24/7 environment with time‑sensitive response requirements. Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship. Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience). 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles. Preferred Skills and Qualifications Experience supporting enterprise‑scale cybersecurity operations environments. Familiarity with incident response coordination and escalation procedures. Knowledge of vulnerability management and compliance frameworks. Experience working across hybrid environments (cloud, infrastructure, network). Strong documentation and reporting skills for audit and compliance support. Ability to operate effectively in high‑pressure, time‑sensitive environments. Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. #J-18808-Ljbffr