Seasonal Guest Services Staff

Job Description

Job Description

Imagine if you were given an opportunity to connect with others who want to keep our community the most livable and safe it can possibly be. Would you be interested in working to provide great experiences at the zoo? If so, you may be a great addition to our Zoo team. Make a difference with the City of Hutchinson!

The Seasonal Guest Services Staff are part-time, seasonal positions focused on providing great experiences at the Hutchinson Zoo. This position helps provide a safe, welcoming, and enjoyable experience for guests of all ages. The employee will be responsible for supervising rider safety, assisting guests with loading and unloading, conducting basic safety inspections and maintaining clean and orderly attraction areas.

A Day in the Life

• • Oversee and monitor the pedal boat ride area to ensure safe use by guests.
  • Assist passengers with boarding and exiting the train and pedal boats.
  • Enforce ride safety rules and explain attraction guidelines to guests in a clear, friendly manner.
  • Perform routine pre-operation and post-operation inspections of the train, boats, docks, and surrounding areas.
  • Require equipment issues, safety concerns, accidents, or maintenance needs to be reported to supervisory staff promptly.
  • Maintain attraction areas in a clean and presentable condition, including picking up litter and organizing equipment.
  • Provide excellent customer service and respond professionally to guest questions and concerns.
  • Monitor weather and operating conditions and suspend attraction use when safety requires.
  • Operate the train in a safe and courteous manner according to established procedures.
  • Support general zoo operations, including selling fish food and working in the gift shop as needed.
  • Performs other duties as assigned by the Guest Service Coordinator.

What you'll need for success:

• EDUCATION: A high school diploma or GED is required.
• EXPERIENCE: Good Customer Service skills. S
• LICENSE: A valid Driver's License is required.

The City of Hutchinson employs over 400 employees that serve our community every day. City employees make Hutchinson a great place to live, work, and play. We take pride in our work, and it shows. Come be a part of a workforce that makes a difference! We're always looking for talented, self-motivated individuals to join our team.

City of Hutchinson is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

All employees will be asked to consent to background and drug screening prior to starting employment.