EPIC Ambulatory Analyst

Ambulatory Application Analyst - 31918Ada, OK | Health | Full TimeWe are currently looking for a Full Time Ambulatory Application Analyst to join our Clinical Applications team located at the Chickasaw Nation Medical Center working.DescriptionThe Ambulatory Application Analyst is responsible for work associated with the analysis, design, implementation, operation, deployment, and support of the organization's electronic health record (EHR), Epic, and related third-party applications within the Chickasaw Nation Department of Health (CNDH). The Ambulatory Application Analyst will know the technical capabilities of the systems they support, as well as the clinical and business requirements of the organization. They will participate in new modules or application implementation and upgrades and act as liaisons between the department, information technology, and application vendors for CNDH. Epic Applications MyChart and EpicCare Ambulatory Certification - Must be completed within 90 days of position hire.Responsibilities:Analyzes, documents, and communicates business requirements for new system functionality and enhancements to existing functionalityTest system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic systemActs as the primary support contact for the application's end-usersIdentifies issues that arise in their application areas and issues that impact other application teams and works to resolve themGuides workflow design, builds, tests the system, and analyzes other technical issues associated with Epic softwareWorks with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timelineDevelops an understanding of operational needs to set the direction for the organization's goals and objectives by attending site visits and other integrated sessionsReviews the status of projects and issues on an ongoing basis with leadershipPerforms in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applicationsPartners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needsValidates that data is accurate and meets business requirementsProvides support for installing and implementing system patches, service utilities, and version upgrades as assignedTroubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systemsMaintains data integrity and security for assigned applications and systemsIdentifies, implements, completes integrated testing, and communicates requested changes to the Epic systemDevelops system documentation as assigned per standardsDevelops communication-related education efforts for deployments, upgrades, optimizations, and other system changes as assignedCoordinates with Department of Health IT staff and other application administrators to implement integrated packages, resolve conflicts, provide secondary support on related software modules, and ensures smooth operations in areas where package scope overlaps or is integrated with other services functionsCollects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the systemCompletes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the systemStays current on Epic application releases and participates in upgrade planning and testingInvestigate standardization and process improvement opportunities by rounding within clinical areas while making build decisionsParticipates in performance improvement activities to measure, assess and improve the quality of assigned work areaCultivate and sustain cooperative relationships across different divisions, departments, and external entitiesCompletes all training and development requirements and participates in continuing education opportunitiesMaintains knowledge of and follows all rules, regulations, policies and guidelines for assigned areaPerforms all other duties as assignedCompetenciesEssential: Able to follow instructions, both written and oral. Able to adhere to all scheduling and attendance requirements. Honesty, truthfulness, reliability, accountability. Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines. Must have a clear understanding of Health Insurance Portability and Accountability Act (HIPAA). Knowledge and understanding of a wide array of integration points, including scheduling, lab, radiology, billing, ambulatory, health information management, and other integrated areas. Able to verbally communicate in a professional and positive manner with other team members, departments, guests and managementSkillsEssential: Intermediate computer skillsExperienceEssential: 3 years directly related experienceEducationEssential: Bachelors Degree in directly related fieldCredentialsEssential: Standard Driver's License. Pass general background check. Completion of the Sphinx Assessment. Epic module certification as assigned. Epic MyChart Certification. EpicCare Ambulatory Certification Nonessential: Cert Associate in Healthcare Information and Mgmt Systems. Certified Prof Healthcare Information Management SystemsWorking ConditionsEssential: Pass pre-employment drug test. May be required to work after hours or on weekends as needed. HybridTraining It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.Mission, Vision & Core ValuesMission: To enhance the overall quality of life of the Chickasaw people. Vision: To be a nation of successful and united people with a strong cultural identity. Core Values: The Chickasaw People. Cultural Identity. Servant Leadership. Selflessness. Can Do Attitude. Perseverance. Stewardship. Trust and Respect. Loyalty. Honesty and Integrity. Teamwork