Service Technician

Job Description

Job Description

At Fourth Street Residential, we value our associates and are committed to their growth and success. Our team members receive competitive compensation, consisting of a base salary and commission, as well as access to ongoing training and professional development opportunities to build their skills in property leasing and promote their well-being.

We're seeking highly motivated individuals with excellent interpersonal skills and a passion for delivering exceptional customer service. If this sounds like you, we encourage you to apply today to become a part of our team!

Fourth Street Maintenance Service Technician

Fourth Street Residential is growing and on the lookout for a skilled Maintenance ServiceTechnician. The Maintenance Supervisor will ensure that our residents receive exceptional care and our property maintenance operations run smoothly.

As our Maintenance Technician, your responsibilities will include maintaining the physical aspects of our community, ensuring the quality of living spaces, coordinating repair services, responding to customer service requests, and adhering and leading our safety policies. You will serve as a leader, providing the team with all the necessary tools, resources, and a positive work environment. Come work with an amazing team of individuals and us and help us provide an unparalleled living experience for our residents.

Responsibilities, Essential Duties & Expectations:

• Represent and promote Fourth Street Residential Core Values.
• Maintain the community’s appearance to Fourth Street Residential Standards
• Maintain a clean and organized shop.
• Responsible for general clean-up of the community.
• Perform and complete all preventative maintenance tasks, in addition to responding to resident issues promptly and appropriately while all the while paying attention to the fine details.
• Deliver exceptional customer service by ensuring all maintenance requests from residents are addressed in a timely and responsible manner, including the resolution of any issues.
• Respond quickly and appropriately to emergency service requests (after-hour emergency) calls and property disasters (fires, floods, freezes, etc.).
• Ensure that maintenance work orders are completed within the assigned timeframe, and that most apartments are ready within five business days of vacancy.
• Remove snow and ice as necessary.
• Report unusual or extraordinary circumstances regarding the property or residents.
• Maintain MSDS sheets as well as replacement logs.
• Clean and maintain work areas, tools, and equipment.
• Responsible for being reliable on a day-to-day basis while fulfilling all obligations in an honest and ethical manner.
• Job requires accepting criticism and dealing calmly and effectively with his stress situations.
• Responsible for understanding Fair Housing Regulations

Education and/or Qualifications:

• A minimum of two years of experience in maintenance and repair experience required for property management is required.
• Technical skills and experience servicing and repairing items associated with carpentry, painting, drywall, HVAC, and minor electrical tasks and appliances.
• High School degree or equivalent required, bachelor’s degree in Property Management, Business, or related field preferred.
• Experience with the Yardi maintenance on call system.

Job Knowledge, Core Competencies and Expectations:

• Strong mechanical and technical skills and experience in carpentry, painting, HVAC, plumbing, minor electrical tasks, appliances, and general installation or repairs.
• Anticipate the needs and wants of team members and residents by being organized, detail orientated and prepared and acting quickly.
• Excellent analytical skills, attention to detail, and project management skills.
• Excellent communication and interpersonal skills, both written and verbal.
• Familiarity with emergency procedures and ability to perform assigned tasks in such situations.

Physical Requirements, Working Conditions and Other factors:

• Must be able to reach, bend, stoop, stand and lift up to 50 pounds.
• Must be able to sit for prolonged periods of time.
• Moderate noise level in the work environment.
• Must be able to walk the property for inspections, tours and meeting potential clients in a variety of weather conditions.
• Must have a valid driver’s license.
• Must be HVAC, EPA Certified, CAMT and CPO certification preferred.
• Must be able to work on an on-call situation.
• We will pay for HVAC certification