Donor Manager

We strongly encourage individuals from LGBTQIA+ and BIPOC communities to apply.

ABOUT PFLAG LOS ANGELES

Who Are We?

PFLAG Los Angeles is dedicated to creating a caring, just, and affirming world for LGBTQ+ people and those who love them. Our work focuses on three pillars: education, advocacy, and support. We invite you to join us in building a safer, more inclusive world for all.

A volunteer-powered nonprofit, PFLAG LA has served the Los Angeles community continuously since our first meeting on March 8, 1976. Founded in response to the urgent need for family support and LGBTQ+ advocacy, PFLAG Los Angeles grew from a small gathering into a trusted resource for thousands. To this day, we remain dedicated to supporting LGBTQ+ individuals and their families, educating the broader community, and advocating for equal rights. Over the decades, we've played a key role in defeating discriminatory legislation, promoting inclusive policies, and expanding public understanding through media, public testimony, and publications. We continue this work today through programs like our monthly support groups (General, Gender Focus, and Español), a robust Speaker’s Bureau, and community education efforts that foster connection, affirmation, and lasting change. Learn more at

Why Join Us?

• Make a Tangible Difference: Lead and support efforts to create safer and more inclusive environments for LGBTQ+ individuals and their families while advancing the mission of PFLAG LA.
• Expand Your Network: Collaborate with advocates, community leaders, and individuals practicing LGBTQ+ allyship to build meaningful connections.
• Develop Your Leadership: Gain valuable leadership and facilitation experience while applying your expertise for lasting impact, whether through board leadership, support group facilitation, or public speaking.

ABOUT THE POSITION

Responsibilities

• Oversee donor program and donor relations to build and maintain strong supporter relationships.
• Manage donor communications including acknowledgment letters, updates, and impact reports.
• Lead donor stewardship efforts to ensure timely recognition and appreciation of contributions.
• Develop and maintain corporate donor relationships and partnership opportunities.
• Maintain donor database with accurate records of contributions, communications, and engagement.
• Generate reports on donor metrics, trends, and program effectiveness.
• Coordinate with Finance Chair and board members on fundraising initiatives and donor engagement strategies.

Qualifications

• Experience in donor relations, development, or fundraising operations.
• Strong database management skills with attention to detail and accuracy.
• Excellent written and verbal communication skills for donor correspondence.
• Strong relationship-building and interpersonal skills with diverse stakeholders.
• Organizational skills with ability to manage multiple donor touchpoints simultaneously.
• Familiarity with donor management systems or CRM platforms preferred (Givebutter).
• Understanding of nonprofit fundraising principles and donor stewardship best practices.

How to Stand Out

• Passion for Mission and Values: Demonstrated commitment to advancing PFLAG’s mission of creating a caring, just, and affirming world for LGBTQ+ people and those who love them. Deeply understands and actively supports the organization’s three pillars of education, advocacy, and support, while embodying PFLAG’s values of accountability, bravery, inclusivity, and collaboration to foster a culture of safety, empowerment, and belonging for all.
• LGBTQ+ Community Experience, Allyship, and Intersectionality: Strong personal, professional, or lived experience with LGBTQ+ communities, either as a member or through committed allyship, with a deep understanding of intersectionality and how various identities (e.g., race, gender, socioeconomic status) intersect with LGBTQ+ experiences.
• Collaborative Leadership and Stakeholder Engagement: Proven ability to work effectively with board members, volunteers, and external partners to achieve organizational goals. Demonstrates strong communication skills to engage, inspire, and maintain relationships with diverse perspectives and experiences.

If you’re passionate about our mission but don’t meet every qualification, we still want to hear from you. We value diverse experiences and perspectives, which strengthen our organization, so please don’t hesitate to apply!

ABOUT THE APPLICATION PROCESS

How to Apply

When applying, please:

• Attach your resume.
• Answer these questions in a cover letter: (1) Which role(s) interests you? (2) What motivates you to support PFLAG LA’s mission? (3) What relevant experiences or skills do you bring?

Board Application Process

1. Submit your application.
2. Initial Interview (30-minute Zoom).
3. Final Interview (30-minute Zoom) with 2 board members.
4. Invitation.
5. Complete onboarding/training.