General Manager - Growth, Team Leadership & Guest Experience

General Manager, Zaxby's Leavenworth KS Pay: $50,000 to $70,000 base depending on experience, plus monthly bonus program tied to store performance Job Type: Full time, salaried Hours: Minimum 50 hours per week, including at least one opening, one closing, and one mid shift each week Schedule: Open availability required, including nights, weekends, and holidays Reports to: District Manager Position Summary The General Manager is responsible for the overall operation, profitability, and team performance of our Leavenworth Zaxby's. The GM directly supervises 2 to 5 managers and 15 to 50 team members, and is accountable for sales, profit, guest experience, and food safety. Responsibilities Drive sales growth through outstanding product quality and guest service Hit period targets for sales, food cost, and labor Write and post the weekly schedule by Thursday at 5 pm Ensure the store is fully staffed with quality team members at all times Recruit, hire, train, and develop team members, shift managers, and assistant managers Conduct performance reviews for all team members and managers twice per year Execute all operating systems daily to maintain a clean, organized restaurant Purchase food, beverages, and supplies and oversee preparation to brand standards Maintain working knowledge of all kitchen and FOH equipment and oversee preventive maintenance Lead by example to maintain service standards throughout the day Use management tools to keep accurate records and plan for sales and profit growth Execute all marketing plans on time and accurately to drive repeat visits Initiate and implement approved Local Store Marketing Review P&L statements with the District Manager and take corrective action on variances Continually develop assistant managers to prepare them for GM responsibility Maintain food safety and cleanliness in compliance with federal, state, and local health codes Handle coaching, counseling, and disciplinary documentation per company standards Qualifications 2 plus years of QSR or fast casual management experience as a GM, or strong AGM ready to step up Prior Zaxby's experience and ZU certification preferred ServSafe certified, or willingness to obtain within 30 days of hire Working knowledge of inventory purchasing, scheduling, POS systems, and reading KPIs Comfortable reviewing and acting on P&L statements Strong leadership, communication, and time management skills Self directed and highly organized Reliable transportation Bilingual English Spanish a plus Physical Requirements Able to stand, walk, and use hands for prolonged periods Able to lift, push, pull, and carry up to 50 pounds Comfortable working in a restaurant environment with kitchen equipment and hazardous conditions Comfortable working in an office environment with computer and office equipment Benefits Competitive base salary and monthly performance bonus Profit sharing Paid time off Free shift meals Career growth and advancement opportunities #J-18808-Ljbffr