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Front Desk Clerk (Part-Time)

Part-time

Hilton Grand Vacations

Description

Amazing opportunity to join the 845 suite Historic Powhatan Resort a Hilton Vacation Club located on 256 lush landscaped acres in Williamsburg Virginia. We encourage you to join our service-oriented team member family where we strive every day to ensure our owners members and guests can create wonderful vacation memories while building our own hospitality skills to grow our career within Hilton Grand Vacations.

Hilton Grand Vacations is a leader in the vacation ownership industry operating with an unwavering commitment to innovation quality and continued growth. At the core of our companys success are our Team Members. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and is an exciting time to join our growing team and a leading company in the vacation industry!

As a Front Desk Clerk you would be responsible for performing your positions responsibilities and driving company success through performing the following duties to the highest standards:

  • Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
  • Accurately input information into the computerized reservations system to update and maintain records.
  • Access reservation system to resolve unit availability and assists guests with reservations or changes as required.
  • Generate invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
  • Complete housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
  • Provides information on area attractions and resort amenities.
  • Type correspondence and reports for management as needed.

What are we looking for

Hilton Grand Vacations is an authority in the vacation ownership industry operating with an unwavering dedication to innovation quality and continued growth. At the core of our companys success are our Team Members!

To fulfill this role successful you possess the following minimum qualifications and experience:

  • Proficient English language interpersonal skills to communicate both verbally and in writing with guests owners and co-workers and full comprehension job assignments.
  • Have open availability to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
  • Ability to multi-task responsibilities and prioritize duties to organizational demands
  • Prior customer service cash handling and data entry experience required.

It would be effective in this position for you to demonstrate the following capabilities and distinctions:

  • High School Graduate or Equivalent
  • Prior Hospitality Front Desk or relevant work history or related experience.
  • Bilingual

Compensation: 15.00 - 17.00 per hour based on experience

Why do team members like working for us:Extraordinary People Exceptional Benefits:

  • Day 1 Health Benefits Eligibility: Excellent health care options including medical dental and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
  • And more!

Qualifications

When you join Hilton Grand Vacations you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Required Experience:

IC

Vacancy posted 8 days ago
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