IT Technician

Location: Zionsville Community High School EXAMPLES OF DUTIES: (This list may not include all of the duties assigned.) Essential Functions Maintain a basic knowledge of all operating systems used within the ZCS district. Assist with the design, selection, set up and installation of any additional computer systems or peripheral components to be acquired by the district. This would include hardware, software and network components. Assist in all required record keeping, including maintenance logs and hardware and software inventories. Maintain work order database, assign work orders to appropriate staff member and follow up on pending work orders to ensure work is completed in a timely manner. Provide telecommunication support for all building in the districts, including Inter-tel and Cisco Voice internally, as well as outside phone line providers. Maintain and monitor access of all ZCS district printers; including copier and print server support and maintenance. Work with the data department on data processing needs of the district and implementation of software in our Single Sign On system. General Functions Collaborate with other members of the Technology Department to ensure the highest quality of customer service is provided to internal users of all systems. Communicate professionally and effectively with all levels of the organization. Assist with all computer equipment moves, additions and changes. Provide software training to end users. Perform annual maintenance and wiring connections on all computer equipment. Other duties as assigned by the Desktop Manager, Senior Network Administrator or Corporation Chief Technology Officer. Performance Requirements Knowledge, Skills & Abilities: Outstanding knowledge of computer operating systems, academic and technology standards, and educational software. Ability to perform the job without continuous supervision and coordinate the work of others. Must be able to perform a variety of work using independent judgment, accuracy, speed, and confidentiality. Education: Bachelor Degree in Information Technology or related field preferred or ample experience in technology or educational technology field. Experience: Minimum of 4 years experience with Information Technology or educational software required. #J-18808-Ljbffr