Senior Manager, Patient Engagement Liaison - West

Senior Manager, Patient Engagement Liaison (West Territory) Responsibilities Assess and tailor support based on individual patient needs (disease state, demographics, treatment stage) Communicate effectively with patients and care partners throughout the treatment journey Coordinate across stakeholders, including care partners/clinical practice staff and internal teams (Patient Access Specialists, Field Reimbursement Managers) Track and document patient journeys in CRM systems (needs, sites of care, dosing schedules) Conduct timely follow-ups Develop and maintain deep knowledge of Genmab products and associated disease states Educate patients and care partners with accurate, up-to-date clinical information Complete and maintain required Adverse Event and Pharmacovigilance training Requirements BSN required; Master’s degree (Science, Business, or Public Health) preferred 6+ years of clinical oncology experience Nurse navigation and/or OCN certification preferred Preferred: pharmaceutical/patient support program experience (CRM systems & virtual telephony, motivational interviewing, patient/nurse support delivery) Skills & Competencies Strong communication, interpersonal, and listening skills Ability to explain complex clinical information clearly and empathetically Critical thinking/problem-solving; leadership/influence across stakeholders High organization and time management; compassion and emotional intelligence Additional Requirements Travel up to 40% (overnight); ability to work remote and office-based Benefits (within first year for regular full-time U.S. employees) 401(k) 100% match on first 6%; health (2 medical options incl. HDHP/HSA), dental, vision Voluntary: critical illness, accident, hospital indemnity Paid time off; 12 weeks discretionary paid parental leave Backup care, family support, financial wellness tools, emotional well-being support Commuter benefits, tuition reimbursement, Lifestyle Spending Account #J-18808-Ljbffr Scorpion Therapeutics