Systems Analyst
Samprasoft
Job TitleA day in the life:The Systems Analyst analyzes technology systems and related processes to identify and design improvements.Takes in requirements from business analysts and documents technical requirementsAssesses configuration options to meet requirements and specificationsApplies increasing knowledge in system features and technology standardsPerforms troubleshooting and investigates root cause of issuesDocuments technical solutions to identified problemsEngages with engineers to design/configure solutionsAssists in testing and participates in test phases prior to UATUpdates technical specs based on testing, prioritized defects or post-release lessons learnedSupports communication for application/system deploymentWorks to ensure application availability and identify SLAs for operational readinessSupports incident management and end-user satisfaction through ITIL processes.
Vacancy posted 12 hours ago
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